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01

What, and when, will I be charged to maintain my domain?

Upon the expiration of your domain, you will be charged annually to maintain the domain. The price is the then-current annual retail price applicable to the domain.

02

How long will it take for my transfers to go through?

Most domain transfers take between five and seven days to complete. The time it takes varies depending on the extension.

03

Are there any limits on when I can transfer my domains?

Domains can be transferred almost any time. However, ICANN prohibits domain transfer within 60 days of registration or prior transfer (.au excepted). ICANN policy

04

Why should I transfer my domains to HostingDuty?

Bulk domain transfers are charged by the name and at a flat fee at Hosting Duty, so you pay nothing beyond the initial cost and the ICANN fee, where appropriate.* We also let you keep any time left on your current registrations AND throw in a free year of registration for each transfer.** Depending on how many domains you’re moving, this could add up to sizeable savings.

05

IF I ALREADY HAVE A WEBSITE, CAN I TRANSFER IT TO YOUR WEB HOSTING?

Moving your website to Hosting Duty is a simple process. If you have access to your existing website files, you can upload them through our Hosting Control Center or via an FTP client. If you don’t have a current copy of your website, you should be able to request one from your current website hosting provider.

If you have any questions along the way, our 24/7 support team is here to assist you. We can help you determine the best method for transitioning your website to a Hosting Duty account.

 

06

HOW DO I TRANSFER MY WEB PAGES TO YOUR SERVER?

If you’ve built your website in a HTML editor, like Dreamweaver or Microsoft Expression Studio, you have to upload your website files via FTP (File Transfer Protocol). We have a built-in FTP File Manager that you can access in our Hosting Control Center.

However, if your files are larger than 20 MB, we recommend using the tool FileZilla, which works with Windows®, Mac®, and Linux® operating systems, or other third-party FTP clients.

 

07

WHAT CAN I USE TO BUILD MY WEBSITE?

You can build your website in several different ways – from hand-coding with HTML to using a website builder program.

If you require a lot of functionality and versatility from your website, you’ll benefit from programs and applications that can help you build your site. Our Web hosting plans give you access to free, server-side applications that can be used to develop and customize your website, including popular Content Management System (CMS) applications like WordPress® and Joomla!®. You can even add a Dedicated IP if you plan to add an SSL Certificate later.

08

WHAT KIND OF WEB HOSTING DO I NEED?

We offer both Windows and Linux hosting. Which one you need depends on what you want to do with your site, like whether you want to create a shopping cart, or add a blog. If you’re not sure if you need Windows or Linux, you can always call Hosting Duty support team. We’re here to help 24/7.

 

09

HOW DOES SHARED HOSTING WORK?

Once you purchase a Shared hosting plan, Hosting Duty stores your site on one of our servers and assigns it a unique DNS. The DNS serves as the address that allows people around the world to find and view your website. This unique address is required in order for people to view your site.

By purchasing a website hosting package, you’re basically buying space on one of our servers. It’s similar to the space on a computer’s hard drive, but the server allows your website’s files to be accessed from anywhere.

 

10

AFTER I PURCHASE MANAGED WORDPRESS HOSTING, HOW DO I GET STARTED?

Not sure how to create a blog or get started building your site using WordPress? Don’t worry!

Your hosting plan is seamlessly connected to the latest version of WordPress, so all you need to do is log in and you can start building a site directly from your control panel. Not sure how to log in? Check “How can I access my WordPress installation?” below.

And if you ever have questions, don’t hesitate to contact our award-winning 24×7 support team. Our in-house WordPress experts can guide you through creating, updating or even promoting your website or blog.

11

IF I HAVE A WORDPRESS SITE HOSTED SOMEWHERE ELSE, CAN I MOVE IT TO HOSTING DUTY?

Yes. You can migrate your site over to hosting duty Managed WordPress in just one click. Either move it to your domain name or put it on a temporary domain, then just do a quick review and you’re ready to publish.
12

Do I need to set up my database?

No. With Managed WordPress Hosting, we take care of everything so the process is as easy as possible for you. Once you’ve purchased your plan, you can immediately create your website or start blogging.

13

How does your version of WordPress differ from other installations?

It doesn’t. We start you out with the latest version of WordPress, the same one you’d download from WordPress.org. And anytime there’s an update, we install it for you automatically. You never have to hassle with installing another update or worry about running an outdated or compromised version of WordPress.

14

What is Managed WordPress Hosting?

Built on our state-of-the-art web hosting, Managed WordPress Hosting from Hosting Duty is the perfect solution for anyone who wants the power and simplicity of WordPress without the hassle of constant updates and technical adjustments.

More than just a simple install, WordPress is seamlessly integrated to your hosting so the moment you log in, you’re able to build, edit and manage your site. We’ve also modified our servers specifically for WordPress, giving you a level of speed and security you can’t get from a standard web hosting plan.

And of course, our award-winning support is available 24×7 to help with any questions you may have. In short, there’s no easier way to build and manage a fast, secure, reliable WordPress website or blog.

15

WHAT IS WORDPRESS?

WordPress® is a blog- and web-publishing platform that’s not only easy to use, but recognized the world over as a standard in website creation. With its focus on aesthetics, web standards and usability, WordPress is an open-source platform that lets you manage everything from a small personal blog to a large commercial site with hundreds of pages. Hundreds of thousands of sites trust their online presence to WordPress – and with Managed WordPress Hosting from Hosting Duty, you can too.

16

HOW DO I MIGRATE MY WEB HOSTING CONTENTS TO A VPS?

If you’re a current HostingDuty cPanel shared hosting customer, you can select one-click migration to VPS hosting to import your sites, then simply re-direct DNS (managed or fully managed plans only). We also provide a paid migration service. Otherwise, it’s up to you to migrate your data and applications onto the VPS and reconfigure the DNS.
17

WHO CAN USE VPS HOSTING?

Anybody with some technical skills, especially if you opt for managed VPS. Required admin skills include access, file transfer and configuration. We continue to develop more tools and features that will make it even easier to manage your server environment.
18

HOW DO I UPGRADE MY VPS?

You can upgrade your VPS at any time, directly from your control panel. Your entire system (OS, software, settings) is saved; you don’t need to make any changes. Once you select a plan, the upgrade happens automatically within minutes.

19

WHAT IS VPS HOSTING USED FOR?

A Virtual Private Server allows you to host sites (storefront, e-commerce, content, media) and software applications (primarily web: portal, extranet, collaborative solutions, wiki, CRM) with ease.

Unlike shared hosting, VPS hosting makes it possible to isolate multiple applications from one another within the same container. While this VPS container shares physical resources (infrastructure) with other containers, its resources are dedicated to you.

20

WHEN SHOULD I MOVE TO VPS HOSTING?

If you’re outgrowing your shared web hosting or simply want more control, a managed or fully managed Virtual Private Server (VPS) is the next logical choice for your hosting needs. It gives you more freedom with root access to Apache and PHP, plus you can install an SSL certificate, as well as any type of software – all without the responsibility of a dedicated server.

On a shared server, you rely on the performance of the platform provided. By choosing VPS, you get to select a configuration best suited for your applications, requirements and growth.

21

What if I need help?

Business Hosting customers get the same 24/7 premium-level support we offer all our customers. Call +91 702 030 1392 anytime day or night to talk to our award-winning customer care group.

22

What version of PHP and MySQL do I get with Business Hosting?

Business Hosting comes with PHP 7.1, 7.0, 5.6, 5.5 and MySQL 5.6, the latest versions. This is a key requirement for Magento, CMS-Drupal and OpenCart websites and anyone running multiple WordPress websites.

23

How do I activate my one-year SSL and Office 365?

Your one-year Office 365 and SSL certificate credit can be activated from your Hosting Duty account. If you need help migrating your existing email to office 365 or want to add more email IDs, call the Email Services team at +91 702 030 1392.

24

What if I outgrow my Business Hosting plan?

Upgrading to a more powerful plan is a one-click affair.

25

Which default email service comes with it?

Business Hosting comes with default cPanel email where you can create unlimited accounts for free. Or you can use the one-user Office 365 plan that’s included free for the first year.

26

How many websites/domains does Business Hosting support?

You can host an unlimited number of websites on Business Hosting.

27

I have shared web hosting. How hard is it to upgrade to Business Hosting?

If you already use Hosting Duty’s web hosting, you can upgrade to Business Hosting with a single click. Your files would be automatically migrated and you don’t need to uninstall and reinstall any files. If you have DNS set up with Hosting Duty, you won’t need to update your DNS manually.

28

What are the benefits of Business Hosting?

Simplicity: You get the same easy-to-use cPanel control panel you’re using with our shared hosting. You don’t need server administration skills to manage Business Hosting.

Dedicated Resources: The memory and disk space that come with your Business Hosting are dedicated so they’ll always be available for your use.

Complete Isolation: Because you have dedicated resources, your website will never be affected by other websites on your server.

29

What is Business Hosting?

If your website is growing, it’s only a matter of time before you’ll need more power than shared hosting can provide. Business Hosting delivers the same power and performance as a Virtual Private Server (VPS) without the pain of server administration. You get all the RAM, CPU and bandwidth you need without having to hire an IT pro to manage your server.

30

How do I migrate my web hosting contents to a VPS?

If you’re a current cPanel shared hosting customer, you can select one-click migration to VPS hosting to import your sites, then simply re-direct DNS (managed or fully managed plans only). We also provide a paid migration service. Otherwise, it’s up to you to migrate your data and applications onto the VPS and reconfigure the DNS.

31

Who can use VPS hosting?

Anybody with some technical skills, especially if you opt for managed VPS. Required admin skills include access, file transfer and configuration. We continue to develop more tools and features that will make it even easier to manage your server environment.

32

How do I upgrade my VPS?

You can upgrade your VPS at any time, directly from your control panel. Your entire system (OS, software, settings) is saved; you don’t need to make any changes. Once you select a plan, the upgrade happens automatically within minutes.

33

What is VPS hosting used for?

A Virtual Private Server allows you to host sites (storefront, e-commerce, content, media) and software applications (primarily web: portal, extranet, collaborative solutions, wiki, CRM) with ease.

Unlike shared hosting, VPS hosting makes it possible to isolate multiple applications from one another within the same container. While this VPS container shares physical resources (infrastructure) with other containers, its resources are dedicated to you.

34

When should I move to VPS hosting?

If you’re outgrowing your shared web hosting or simply want more control, a managed or fully managed Virtual Private Server (VPS) is the next logical choice for your hosting needs. It gives you more freedom with root access to Apache and PHP, plus you can install an SSL certificate, as well as any type of software – all without the responsibility of a dedicated server.

On a shared server, you rely on the performance of the platform provided. By choosing VPS, you get to select a configuration best suited for your applications, requirements and growth.

35

How do you monitor your data centers and servers?

Our team is on-site and available 24/7/365 to ensure our servers – and your sites – are running at peak performance.

36

What is RAID?

Redundant Array of Independent Disks (RAID) is a means for storing data on multiple hard disks, then linking the disks so that the operating system on your server views them as a single entity. We offer RAID-1 with our Windows dedicated server hosting.

This RAID method of data storage is known as mirroring. Data is written to at least two disks, which offers a high degree of data security, but incurs a slight performance decrease due to capturing data on two disks.

37

Can I upgrade my VPS to dedicated server hosting?

We want you up and running as soon as possible. Our standard dedicated hosting server configurations can be set up in minutes. However, some server add-ons and custom configurations may require longer setup times.

38

Can I upgrade my VPS hosting account to a dedicated server?

Yes. If you currently have a VPS hosting account with us, you can upgrade to our dedicated hosting at any time by ordering a new server. For fully managed customers, we will migrate your data from your current account to your new server. You can also upgrade either your VPS or your dedicated server with Premium DNS, which improves both your security and performance.

39

Will I be able to manage my server through a web-based control panel?

Yes. Every dedicated server hosting plan comes with Web Host Manager (WHM), which gives you complete control over creating and customising your account, as well as managing all aspects of your server.

40

How do you monitor your data centers and servers?

Our HostingDuty team is on-site and available 24/7/365 to ensure our servers – and your sites – are running at peak performance.

41

What is Raid ?

Redundant Array of Independent Disks (RAID) is a means for storing data on multiple hard disks, then linking the disks so that the operating system on your server views them as a single entity. We offer RAID-1 with our Windows dedicated server hosting.

This RAID method of data storage is known as mirroring. Data is written to at least two disks, which offers a high degree of data security, but incurs a slight performance decrease due to capturing data on two disks.

42

Can I upgrade my VPS to dedicated server hosting?

We want you up and running as soon as possible. Our standard dedicated hosting server configurations can be set up in minutes. However, some server add-ons and custom configurations may require longer setup times.

43

Can I upgrade my VPS hosting account to a dedicated server?

Yes. If you currently have a VPS hosting account with us, you can upgrade to our dedicated hosting at any time by ordering a new server. For fully managed customers, we will migrate your data from your current account to your new server. You can also upgrade either your VPS or your dedicated server with Premium DNS, which improves both your security and performance.

44

Will I be able to manage my server through a web-based control panel?

Yes. Every dedicated server hosting plan comes with Web Host Manager (WHM), which gives you complete control over creating and customizing your account, as well as managing all aspects of your server.

45

How do I purchase a Dedicated Hosting ?

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46

PURCHASED A HOSTING, NOW WHAT DO I DO?

You’ve registered a domain. Here are 4 ways to use it

    1. Use your domain for a custom email address.
    2. Create a website that’s attached to your domain.
    3. Get an online store that’s attached to your domain.
    4. Sell your domain name.
47

HOW DO I TRANSFER WEB PAGES TO SERVER?

If you’ve built your website in a HTML editor, like Dreamweaver or Microsoft Expression Studio, you have to upload your website files via FTP (File Transfer Protocol). We have a built-in FTP File Manager that you can access in our Hosting Control Center.

However, if your files are larger than 20 MB, we recommend using the tool FileZilla, which works with Windows®, Mac®, and Linux® operating systems, or other third-party FTP clients.

48

What is a Dedicated IP?

A dedicated IP (Internet Protocol) is a unique Internet address dedicated exclusively to a single hosting account. This is in contrast to the normal configuration of several hosting accounts residing on a single server and sharing its IP address.

01

What, and when, will I be charged to maintain my domain?

Upon the expiration of your domain, you will be charged annually to maintain the domain. The price is the then-current annual retail price applicable to the domain.

02

How long will it take for my transfers to go through?

Most domain transfers take between five and seven days to complete. The time it takes varies depending on the extension.

03

Are there any limits on when I can transfer my domains?

Domains can be transferred almost any time. However, ICANN prohibits domain transfer within 60 days of registration or prior transfer (.au excepted). ICANN policy

04

Why should I transfer my domains to HostingDuty?

Bulk domain transfers are charged by the name and at a flat fee at Hosting Duty, so you pay nothing beyond the initial cost and the ICANN fee, where appropriate.* We also let you keep any time left on your current registrations AND throw in a free year of registration for each transfer.** Depending on how many domains you’re moving, this could add up to sizeable savings.

05

IF I ALREADY HAVE A WEBSITE, CAN I TRANSFER IT TO YOUR WEB HOSTING?

Moving your website to Hosting Duty is a simple process. If you have access to your existing website files, you can upload them through our Hosting Control Center or via an FTP client. If you don’t have a current copy of your website, you should be able to request one from your current website hosting provider.

If you have any questions along the way, our 24/7 support team is here to assist you. We can help you determine the best method for transitioning your website to a Hosting Duty account.

 

06

HOW DO I TRANSFER MY WEB PAGES TO YOUR SERVER?

If you’ve built your website in a HTML editor, like Dreamweaver or Microsoft Expression Studio, you have to upload your website files via FTP (File Transfer Protocol). We have a built-in FTP File Manager that you can access in our Hosting Control Center.

However, if your files are larger than 20 MB, we recommend using the tool FileZilla, which works with Windows®, Mac®, and Linux® operating systems, or other third-party FTP clients.

 

07

WHAT CAN I USE TO BUILD MY WEBSITE?

You can build your website in several different ways – from hand-coding with HTML to using a website builder program.

If you require a lot of functionality and versatility from your website, you’ll benefit from programs and applications that can help you build your site. Our Web hosting plans give you access to free, server-side applications that can be used to develop and customize your website, including popular Content Management System (CMS) applications like WordPress® and Joomla!®. You can even add a Dedicated IP if you plan to add an SSL Certificate later.

08

WHAT KIND OF WEB HOSTING DO I NEED?

We offer both Windows and Linux hosting. Which one you need depends on what you want to do with your site, like whether you want to create a shopping cart, or add a blog. If you’re not sure if you need Windows or Linux, you can always call Hosting Duty support team. We’re here to help 24/7.

 

09

HOW DOES SHARED HOSTING WORK?

Once you purchase a Shared hosting plan, Hosting Duty stores your site on one of our servers and assigns it a unique DNS. The DNS serves as the address that allows people around the world to find and view your website. This unique address is required in order for people to view your site.

By purchasing a website hosting package, you’re basically buying space on one of our servers. It’s similar to the space on a computer’s hard drive, but the server allows your website’s files to be accessed from anywhere.

 

10

AFTER I PURCHASE MANAGED WORDPRESS HOSTING, HOW DO I GET STARTED?

Not sure how to create a blog or get started building your site using WordPress? Don’t worry!

Your hosting plan is seamlessly connected to the latest version of WordPress, so all you need to do is log in and you can start building a site directly from your control panel. Not sure how to log in? Check “How can I access my WordPress installation?” below.

And if you ever have questions, don’t hesitate to contact our award-winning 24×7 support team. Our in-house WordPress experts can guide you through creating, updating or even promoting your website or blog.

11

IF I HAVE A WORDPRESS SITE HOSTED SOMEWHERE ELSE, CAN I MOVE IT TO HOSTING DUTY?

Yes. You can migrate your site over to hosting duty Managed WordPress in just one click. Either move it to your domain name or put it on a temporary domain, then just do a quick review and you’re ready to publish.
12

Do I need to set up my database?

No. With Managed WordPress Hosting, we take care of everything so the process is as easy as possible for you. Once you’ve purchased your plan, you can immediately create your website or start blogging.

13

How does your version of WordPress differ from other installations?

It doesn’t. We start you out with the latest version of WordPress, the same one you’d download from WordPress.org. And anytime there’s an update, we install it for you automatically. You never have to hassle with installing another update or worry about running an outdated or compromised version of WordPress.

14

What is Managed WordPress Hosting?

Built on our state-of-the-art web hosting, Managed WordPress Hosting from Hosting Duty is the perfect solution for anyone who wants the power and simplicity of WordPress without the hassle of constant updates and technical adjustments.

More than just a simple install, WordPress is seamlessly integrated to your hosting so the moment you log in, you’re able to build, edit and manage your site. We’ve also modified our servers specifically for WordPress, giving you a level of speed and security you can’t get from a standard web hosting plan.

And of course, our award-winning support is available 24×7 to help with any questions you may have. In short, there’s no easier way to build and manage a fast, secure, reliable WordPress website or blog.

15

WHAT IS WORDPRESS?

WordPress® is a blog- and web-publishing platform that’s not only easy to use, but recognized the world over as a standard in website creation. With its focus on aesthetics, web standards and usability, WordPress is an open-source platform that lets you manage everything from a small personal blog to a large commercial site with hundreds of pages. Hundreds of thousands of sites trust their online presence to WordPress – and with Managed WordPress Hosting from Hosting Duty, you can too.

16

HOW DO I MIGRATE MY WEB HOSTING CONTENTS TO A VPS?

If you’re a current HostingDuty cPanel shared hosting customer, you can select one-click migration to VPS hosting to import your sites, then simply re-direct DNS (managed or fully managed plans only). We also provide a paid migration service. Otherwise, it’s up to you to migrate your data and applications onto the VPS and reconfigure the DNS.
17

WHO CAN USE VPS HOSTING?

Anybody with some technical skills, especially if you opt for managed VPS. Required admin skills include access, file transfer and configuration. We continue to develop more tools and features that will make it even easier to manage your server environment.
18

HOW DO I UPGRADE MY VPS?

You can upgrade your VPS at any time, directly from your control panel. Your entire system (OS, software, settings) is saved; you don’t need to make any changes. Once you select a plan, the upgrade happens automatically within minutes.

19

WHAT IS VPS HOSTING USED FOR?

A Virtual Private Server allows you to host sites (storefront, e-commerce, content, media) and software applications (primarily web: portal, extranet, collaborative solutions, wiki, CRM) with ease.

Unlike shared hosting, VPS hosting makes it possible to isolate multiple applications from one another within the same container. While this VPS container shares physical resources (infrastructure) with other containers, its resources are dedicated to you.

20

WHEN SHOULD I MOVE TO VPS HOSTING?

If you’re outgrowing your shared web hosting or simply want more control, a managed or fully managed Virtual Private Server (VPS) is the next logical choice for your hosting needs. It gives you more freedom with root access to Apache and PHP, plus you can install an SSL certificate, as well as any type of software – all without the responsibility of a dedicated server.

On a shared server, you rely on the performance of the platform provided. By choosing VPS, you get to select a configuration best suited for your applications, requirements and growth.

21

What if I need help?

Business Hosting customers get the same 24/7 premium-level support we offer all our customers. Call +91 702 030 1392 anytime day or night to talk to our award-winning customer care group.

22

What version of PHP and MySQL do I get with Business Hosting?

Business Hosting comes with PHP 7.1, 7.0, 5.6, 5.5 and MySQL 5.6, the latest versions. This is a key requirement for Magento, CMS-Drupal and OpenCart websites and anyone running multiple WordPress websites.

23

How do I activate my one-year SSL and Office 365?

Your one-year Office 365 and SSL certificate credit can be activated from your Hosting Duty account. If you need help migrating your existing email to office 365 or want to add more email IDs, call the Email Services team at +91 702 030 1392.

24

What if I outgrow my Business Hosting plan?

Upgrading to a more powerful plan is a one-click affair.

25

Which default email service comes with it?

Business Hosting comes with default cPanel email where you can create unlimited accounts for free. Or you can use the one-user Office 365 plan that’s included free for the first year.

26

How many websites/domains does Business Hosting support?

You can host an unlimited number of websites on Business Hosting.

27

I have shared web hosting. How hard is it to upgrade to Business Hosting?

If you already use Hosting Duty’s web hosting, you can upgrade to Business Hosting with a single click. Your files would be automatically migrated and you don’t need to uninstall and reinstall any files. If you have DNS set up with Hosting Duty, you won’t need to update your DNS manually.

28

What are the benefits of Business Hosting?

Simplicity: You get the same easy-to-use cPanel control panel you’re using with our shared hosting. You don’t need server administration skills to manage Business Hosting.

Dedicated Resources: The memory and disk space that come with your Business Hosting are dedicated so they’ll always be available for your use.

Complete Isolation: Because you have dedicated resources, your website will never be affected by other websites on your server.

29

What is Business Hosting?

If your website is growing, it’s only a matter of time before you’ll need more power than shared hosting can provide. Business Hosting delivers the same power and performance as a Virtual Private Server (VPS) without the pain of server administration. You get all the RAM, CPU and bandwidth you need without having to hire an IT pro to manage your server.

30

How do I migrate my web hosting contents to a VPS?

If you’re a current cPanel shared hosting customer, you can select one-click migration to VPS hosting to import your sites, then simply re-direct DNS (managed or fully managed plans only). We also provide a paid migration service. Otherwise, it’s up to you to migrate your data and applications onto the VPS and reconfigure the DNS.

31

Who can use VPS hosting?

Anybody with some technical skills, especially if you opt for managed VPS. Required admin skills include access, file transfer and configuration. We continue to develop more tools and features that will make it even easier to manage your server environment.

32

How do I upgrade my VPS?

You can upgrade your VPS at any time, directly from your control panel. Your entire system (OS, software, settings) is saved; you don’t need to make any changes. Once you select a plan, the upgrade happens automatically within minutes.

33

What is VPS hosting used for?

A Virtual Private Server allows you to host sites (storefront, e-commerce, content, media) and software applications (primarily web: portal, extranet, collaborative solutions, wiki, CRM) with ease.

Unlike shared hosting, VPS hosting makes it possible to isolate multiple applications from one another within the same container. While this VPS container shares physical resources (infrastructure) with other containers, its resources are dedicated to you.

34

When should I move to VPS hosting?

If you’re outgrowing your shared web hosting or simply want more control, a managed or fully managed Virtual Private Server (VPS) is the next logical choice for your hosting needs. It gives you more freedom with root access to Apache and PHP, plus you can install an SSL certificate, as well as any type of software – all without the responsibility of a dedicated server.

On a shared server, you rely on the performance of the platform provided. By choosing VPS, you get to select a configuration best suited for your applications, requirements and growth.

35

How do you monitor your data centers and servers?

Our team is on-site and available 24/7/365 to ensure our servers – and your sites – are running at peak performance.

36

What is RAID?

Redundant Array of Independent Disks (RAID) is a means for storing data on multiple hard disks, then linking the disks so that the operating system on your server views them as a single entity. We offer RAID-1 with our Windows dedicated server hosting.

This RAID method of data storage is known as mirroring. Data is written to at least two disks, which offers a high degree of data security, but incurs a slight performance decrease due to capturing data on two disks.

37

Can I upgrade my VPS to dedicated server hosting?

We want you up and running as soon as possible. Our standard dedicated hosting server configurations can be set up in minutes. However, some server add-ons and custom configurations may require longer setup times.

38

Can I upgrade my VPS hosting account to a dedicated server?

Yes. If you currently have a VPS hosting account with us, you can upgrade to our dedicated hosting at any time by ordering a new server. For fully managed customers, we will migrate your data from your current account to your new server. You can also upgrade either your VPS or your dedicated server with Premium DNS, which improves both your security and performance.

39

Will I be able to manage my server through a web-based control panel?

Yes. Every dedicated server hosting plan comes with Web Host Manager (WHM), which gives you complete control over creating and customising your account, as well as managing all aspects of your server.

40

How do you monitor your data centers and servers?

Our HostingDuty team is on-site and available 24/7/365 to ensure our servers – and your sites – are running at peak performance.

41

What is Raid ?

Redundant Array of Independent Disks (RAID) is a means for storing data on multiple hard disks, then linking the disks so that the operating system on your server views them as a single entity. We offer RAID-1 with our Windows dedicated server hosting.

This RAID method of data storage is known as mirroring. Data is written to at least two disks, which offers a high degree of data security, but incurs a slight performance decrease due to capturing data on two disks.

42

Can I upgrade my VPS to dedicated server hosting?

We want you up and running as soon as possible. Our standard dedicated hosting server configurations can be set up in minutes. However, some server add-ons and custom configurations may require longer setup times.

43

Can I upgrade my VPS hosting account to a dedicated server?

Yes. If you currently have a VPS hosting account with us, you can upgrade to our dedicated hosting at any time by ordering a new server. For fully managed customers, we will migrate your data from your current account to your new server. You can also upgrade either your VPS or your dedicated server with Premium DNS, which improves both your security and performance.

44

Will I be able to manage my server through a web-based control panel?

Yes. Every dedicated server hosting plan comes with Web Host Manager (WHM), which gives you complete control over creating and customizing your account, as well as managing all aspects of your server.

45

How do I purchase a Dedicated Hosting ?

Nam in justo tempus varius leo siame tempor odio sed veid ornarec libero viva acsod orna libero vivamusodal torto estibul tincidunt turpis id act accumsan semper.tempor odio sed veid ornarec libero viva acsod orna libero vivamusodal torto estibul nt turpis id act accumsan semper.

46

PURCHASED A HOSTING, NOW WHAT DO I DO?

You’ve registered a domain. Here are 4 ways to use it

    1. Use your domain for a custom email address.
    2. Create a website that’s attached to your domain.
    3. Get an online store that’s attached to your domain.
    4. Sell your domain name.
47

HOW DO I TRANSFER WEB PAGES TO SERVER?

If you’ve built your website in a HTML editor, like Dreamweaver or Microsoft Expression Studio, you have to upload your website files via FTP (File Transfer Protocol). We have a built-in FTP File Manager that you can access in our Hosting Control Center.

However, if your files are larger than 20 MB, we recommend using the tool FileZilla, which works with Windows®, Mac®, and Linux® operating systems, or other third-party FTP clients.

48

What is a Dedicated IP?

A dedicated IP (Internet Protocol) is a unique Internet address dedicated exclusively to a single hosting account. This is in contrast to the normal configuration of several hosting accounts residing on a single server and sharing its IP address.

01

What, and when, will I be charged to maintain my domain?

Upon the expiration of your domain, you will be charged annually to maintain the domain. The price is the then-current annual retail price applicable to the domain.

02

How long will it take for my transfers to go through?

Most domain transfers take between five and seven days to complete. The time it takes varies depending on the extension.

03

Are there any limits on when I can transfer my domains?

Domains can be transferred almost any time. However, ICANN prohibits domain transfer within 60 days of registration or prior transfer (.au excepted). ICANN policy

04

Why should I transfer my domains to HostingDuty?

Bulk domain transfers are charged by the name and at a flat fee at Hosting Duty, so you pay nothing beyond the initial cost and the ICANN fee, where appropriate.* We also let you keep any time left on your current registrations AND throw in a free year of registration for each transfer.** Depending on how many domains you’re moving, this could add up to sizeable savings.

05

IF I ALREADY HAVE A WEBSITE, CAN I TRANSFER IT TO YOUR WEB HOSTING?

Moving your website to Hosting Duty is a simple process. If you have access to your existing website files, you can upload them through our Hosting Control Center or via an FTP client. If you don’t have a current copy of your website, you should be able to request one from your current website hosting provider.

If you have any questions along the way, our 24/7 support team is here to assist you. We can help you determine the best method for transitioning your website to a Hosting Duty account.

 

06

HOW DO I TRANSFER MY WEB PAGES TO YOUR SERVER?

If you’ve built your website in a HTML editor, like Dreamweaver or Microsoft Expression Studio, you have to upload your website files via FTP (File Transfer Protocol). We have a built-in FTP File Manager that you can access in our Hosting Control Center.

However, if your files are larger than 20 MB, we recommend using the tool FileZilla, which works with Windows®, Mac®, and Linux® operating systems, or other third-party FTP clients.

 

07

WHAT CAN I USE TO BUILD MY WEBSITE?

You can build your website in several different ways – from hand-coding with HTML to using a website builder program.

If you require a lot of functionality and versatility from your website, you’ll benefit from programs and applications that can help you build your site. Our Web hosting plans give you access to free, server-side applications that can be used to develop and customize your website, including popular Content Management System (CMS) applications like WordPress® and Joomla!®. You can even add a Dedicated IP if you plan to add an SSL Certificate later.

08

WHAT KIND OF WEB HOSTING DO I NEED?

We offer both Windows and Linux hosting. Which one you need depends on what you want to do with your site, like whether you want to create a shopping cart, or add a blog. If you’re not sure if you need Windows or Linux, you can always call Hosting Duty support team. We’re here to help 24/7.

 

09

HOW DOES SHARED HOSTING WORK?

Once you purchase a Shared hosting plan, Hosting Duty stores your site on one of our servers and assigns it a unique DNS. The DNS serves as the address that allows people around the world to find and view your website. This unique address is required in order for people to view your site.

By purchasing a website hosting package, you’re basically buying space on one of our servers. It’s similar to the space on a computer’s hard drive, but the server allows your website’s files to be accessed from anywhere.

 

10

AFTER I PURCHASE MANAGED WORDPRESS HOSTING, HOW DO I GET STARTED?

Not sure how to create a blog or get started building your site using WordPress? Don’t worry!

Your hosting plan is seamlessly connected to the latest version of WordPress, so all you need to do is log in and you can start building a site directly from your control panel. Not sure how to log in? Check “How can I access my WordPress installation?” below.

And if you ever have questions, don’t hesitate to contact our award-winning 24×7 support team. Our in-house WordPress experts can guide you through creating, updating or even promoting your website or blog.

11

IF I HAVE A WORDPRESS SITE HOSTED SOMEWHERE ELSE, CAN I MOVE IT TO HOSTING DUTY?

Yes. You can migrate your site over to hosting duty Managed WordPress in just one click. Either move it to your domain name or put it on a temporary domain, then just do a quick review and you’re ready to publish.
12

Do I need to set up my database?

No. With Managed WordPress Hosting, we take care of everything so the process is as easy as possible for you. Once you’ve purchased your plan, you can immediately create your website or start blogging.

13

How does your version of WordPress differ from other installations?

It doesn’t. We start you out with the latest version of WordPress, the same one you’d download from WordPress.org. And anytime there’s an update, we install it for you automatically. You never have to hassle with installing another update or worry about running an outdated or compromised version of WordPress.

14

What is Managed WordPress Hosting?

Built on our state-of-the-art web hosting, Managed WordPress Hosting from Hosting Duty is the perfect solution for anyone who wants the power and simplicity of WordPress without the hassle of constant updates and technical adjustments.

More than just a simple install, WordPress is seamlessly integrated to your hosting so the moment you log in, you’re able to build, edit and manage your site. We’ve also modified our servers specifically for WordPress, giving you a level of speed and security you can’t get from a standard web hosting plan.

And of course, our award-winning support is available 24×7 to help with any questions you may have. In short, there’s no easier way to build and manage a fast, secure, reliable WordPress website or blog.

15

WHAT IS WORDPRESS?

WordPress® is a blog- and web-publishing platform that’s not only easy to use, but recognized the world over as a standard in website creation. With its focus on aesthetics, web standards and usability, WordPress is an open-source platform that lets you manage everything from a small personal blog to a large commercial site with hundreds of pages. Hundreds of thousands of sites trust their online presence to WordPress – and with Managed WordPress Hosting from Hosting Duty, you can too.

16

HOW DO I MIGRATE MY WEB HOSTING CONTENTS TO A VPS?

If you’re a current HostingDuty cPanel shared hosting customer, you can select one-click migration to VPS hosting to import your sites, then simply re-direct DNS (managed or fully managed plans only). We also provide a paid migration service. Otherwise, it’s up to you to migrate your data and applications onto the VPS and reconfigure the DNS.
17

WHO CAN USE VPS HOSTING?

Anybody with some technical skills, especially if you opt for managed VPS. Required admin skills include access, file transfer and configuration. We continue to develop more tools and features that will make it even easier to manage your server environment.
18

HOW DO I UPGRADE MY VPS?

You can upgrade your VPS at any time, directly from your control panel. Your entire system (OS, software, settings) is saved; you don’t need to make any changes. Once you select a plan, the upgrade happens automatically within minutes.

19

WHAT IS VPS HOSTING USED FOR?

A Virtual Private Server allows you to host sites (storefront, e-commerce, content, media) and software applications (primarily web: portal, extranet, collaborative solutions, wiki, CRM) with ease.

Unlike shared hosting, VPS hosting makes it possible to isolate multiple applications from one another within the same container. While this VPS container shares physical resources (infrastructure) with other containers, its resources are dedicated to you.

20

WHEN SHOULD I MOVE TO VPS HOSTING?

If you’re outgrowing your shared web hosting or simply want more control, a managed or fully managed Virtual Private Server (VPS) is the next logical choice for your hosting needs. It gives you more freedom with root access to Apache and PHP, plus you can install an SSL certificate, as well as any type of software – all without the responsibility of a dedicated server.

On a shared server, you rely on the performance of the platform provided. By choosing VPS, you get to select a configuration best suited for your applications, requirements and growth.

21

What if I need help?

Business Hosting customers get the same 24/7 premium-level support we offer all our customers. Call +91 702 030 1392 anytime day or night to talk to our award-winning customer care group.

22

What version of PHP and MySQL do I get with Business Hosting?

Business Hosting comes with PHP 7.1, 7.0, 5.6, 5.5 and MySQL 5.6, the latest versions. This is a key requirement for Magento, CMS-Drupal and OpenCart websites and anyone running multiple WordPress websites.

23

How do I activate my one-year SSL and Office 365?

Your one-year Office 365 and SSL certificate credit can be activated from your Hosting Duty account. If you need help migrating your existing email to office 365 or want to add more email IDs, call the Email Services team at +91 702 030 1392.

24

What if I outgrow my Business Hosting plan?

Upgrading to a more powerful plan is a one-click affair.

25

Which default email service comes with it?

Business Hosting comes with default cPanel email where you can create unlimited accounts for free. Or you can use the one-user Office 365 plan that’s included free for the first year.

26

How many websites/domains does Business Hosting support?

You can host an unlimited number of websites on Business Hosting.

27

I have shared web hosting. How hard is it to upgrade to Business Hosting?

If you already use Hosting Duty’s web hosting, you can upgrade to Business Hosting with a single click. Your files would be automatically migrated and you don’t need to uninstall and reinstall any files. If you have DNS set up with Hosting Duty, you won’t need to update your DNS manually.

28

What are the benefits of Business Hosting?

Simplicity: You get the same easy-to-use cPanel control panel you’re using with our shared hosting. You don’t need server administration skills to manage Business Hosting.

Dedicated Resources: The memory and disk space that come with your Business Hosting are dedicated so they’ll always be available for your use.

Complete Isolation: Because you have dedicated resources, your website will never be affected by other websites on your server.

29

What is Business Hosting?

If your website is growing, it’s only a matter of time before you’ll need more power than shared hosting can provide. Business Hosting delivers the same power and performance as a Virtual Private Server (VPS) without the pain of server administration. You get all the RAM, CPU and bandwidth you need without having to hire an IT pro to manage your server.

30

How do I migrate my web hosting contents to a VPS?

If you’re a current cPanel shared hosting customer, you can select one-click migration to VPS hosting to import your sites, then simply re-direct DNS (managed or fully managed plans only). We also provide a paid migration service. Otherwise, it’s up to you to migrate your data and applications onto the VPS and reconfigure the DNS.

31

Who can use VPS hosting?

Anybody with some technical skills, especially if you opt for managed VPS. Required admin skills include access, file transfer and configuration. We continue to develop more tools and features that will make it even easier to manage your server environment.

32

How do I upgrade my VPS?

You can upgrade your VPS at any time, directly from your control panel. Your entire system (OS, software, settings) is saved; you don’t need to make any changes. Once you select a plan, the upgrade happens automatically within minutes.

33

What is VPS hosting used for?

A Virtual Private Server allows you to host sites (storefront, e-commerce, content, media) and software applications (primarily web: portal, extranet, collaborative solutions, wiki, CRM) with ease.

Unlike shared hosting, VPS hosting makes it possible to isolate multiple applications from one another within the same container. While this VPS container shares physical resources (infrastructure) with other containers, its resources are dedicated to you.

34

When should I move to VPS hosting?

If you’re outgrowing your shared web hosting or simply want more control, a managed or fully managed Virtual Private Server (VPS) is the next logical choice for your hosting needs. It gives you more freedom with root access to Apache and PHP, plus you can install an SSL certificate, as well as any type of software – all without the responsibility of a dedicated server.

On a shared server, you rely on the performance of the platform provided. By choosing VPS, you get to select a configuration best suited for your applications, requirements and growth.

35

How do you monitor your data centers and servers?

Our team is on-site and available 24/7/365 to ensure our servers – and your sites – are running at peak performance.

36

What is RAID?

Redundant Array of Independent Disks (RAID) is a means for storing data on multiple hard disks, then linking the disks so that the operating system on your server views them as a single entity. We offer RAID-1 with our Windows dedicated server hosting.

This RAID method of data storage is known as mirroring. Data is written to at least two disks, which offers a high degree of data security, but incurs a slight performance decrease due to capturing data on two disks.

37

Can I upgrade my VPS to dedicated server hosting?

We want you up and running as soon as possible. Our standard dedicated hosting server configurations can be set up in minutes. However, some server add-ons and custom configurations may require longer setup times.

38

Can I upgrade my VPS hosting account to a dedicated server?

Yes. If you currently have a VPS hosting account with us, you can upgrade to our dedicated hosting at any time by ordering a new server. For fully managed customers, we will migrate your data from your current account to your new server. You can also upgrade either your VPS or your dedicated server with Premium DNS, which improves both your security and performance.

39

Will I be able to manage my server through a web-based control panel?

Yes. Every dedicated server hosting plan comes with Web Host Manager (WHM), which gives you complete control over creating and customising your account, as well as managing all aspects of your server.

40

How do you monitor your data centers and servers?

Our HostingDuty team is on-site and available 24/7/365 to ensure our servers – and your sites – are running at peak performance.

41

What is Raid ?

Redundant Array of Independent Disks (RAID) is a means for storing data on multiple hard disks, then linking the disks so that the operating system on your server views them as a single entity. We offer RAID-1 with our Windows dedicated server hosting.

This RAID method of data storage is known as mirroring. Data is written to at least two disks, which offers a high degree of data security, but incurs a slight performance decrease due to capturing data on two disks.

42

Can I upgrade my VPS to dedicated server hosting?

We want you up and running as soon as possible. Our standard dedicated hosting server configurations can be set up in minutes. However, some server add-ons and custom configurations may require longer setup times.

43

Can I upgrade my VPS hosting account to a dedicated server?

Yes. If you currently have a VPS hosting account with us, you can upgrade to our dedicated hosting at any time by ordering a new server. For fully managed customers, we will migrate your data from your current account to your new server. You can also upgrade either your VPS or your dedicated server with Premium DNS, which improves both your security and performance.

44

Will I be able to manage my server through a web-based control panel?

Yes. Every dedicated server hosting plan comes with Web Host Manager (WHM), which gives you complete control over creating and customizing your account, as well as managing all aspects of your server.

45

How do I purchase a Dedicated Hosting ?

Nam in justo tempus varius leo siame tempor odio sed veid ornarec libero viva acsod orna libero vivamusodal torto estibul tincidunt turpis id act accumsan semper.tempor odio sed veid ornarec libero viva acsod orna libero vivamusodal torto estibul nt turpis id act accumsan semper.

46

PURCHASED A HOSTING, NOW WHAT DO I DO?

You’ve registered a domain. Here are 4 ways to use it

    1. Use your domain for a custom email address.
    2. Create a website that’s attached to your domain.
    3. Get an online store that’s attached to your domain.
    4. Sell your domain name.
47

HOW DO I TRANSFER WEB PAGES TO SERVER?

If you’ve built your website in a HTML editor, like Dreamweaver or Microsoft Expression Studio, you have to upload your website files via FTP (File Transfer Protocol). We have a built-in FTP File Manager that you can access in our Hosting Control Center.

However, if your files are larger than 20 MB, we recommend using the tool FileZilla, which works with Windows®, Mac®, and Linux® operating systems, or other third-party FTP clients.

48

What is a Dedicated IP?

A dedicated IP (Internet Protocol) is a unique Internet address dedicated exclusively to a single hosting account. This is in contrast to the normal configuration of several hosting accounts residing on a single server and sharing its IP address.

01

What, and when, will I be charged to maintain my domain?

Upon the expiration of your domain, you will be charged annually to maintain the domain. The price is the then-current annual retail price applicable to the domain.

02

How long will it take for my transfers to go through?

Most domain transfers take between five and seven days to complete. The time it takes varies depending on the extension.

03

Are there any limits on when I can transfer my domains?

Domains can be transferred almost any time. However, ICANN prohibits domain transfer within 60 days of registration or prior transfer (.au excepted). ICANN policy

04

Why should I transfer my domains to HostingDuty?

Bulk domain transfers are charged by the name and at a flat fee at Hosting Duty, so you pay nothing beyond the initial cost and the ICANN fee, where appropriate.* We also let you keep any time left on your current registrations AND throw in a free year of registration for each transfer.** Depending on how many domains you’re moving, this could add up to sizeable savings.

05

IF I ALREADY HAVE A WEBSITE, CAN I TRANSFER IT TO YOUR WEB HOSTING?

Moving your website to Hosting Duty is a simple process. If you have access to your existing website files, you can upload them through our Hosting Control Center or via an FTP client. If you don’t have a current copy of your website, you should be able to request one from your current website hosting provider.

If you have any questions along the way, our 24/7 support team is here to assist you. We can help you determine the best method for transitioning your website to a Hosting Duty account.

 

06

HOW DO I TRANSFER MY WEB PAGES TO YOUR SERVER?

If you’ve built your website in a HTML editor, like Dreamweaver or Microsoft Expression Studio, you have to upload your website files via FTP (File Transfer Protocol). We have a built-in FTP File Manager that you can access in our Hosting Control Center.

However, if your files are larger than 20 MB, we recommend using the tool FileZilla, which works with Windows®, Mac®, and Linux® operating systems, or other third-party FTP clients.

 

07

WHAT CAN I USE TO BUILD MY WEBSITE?

You can build your website in several different ways – from hand-coding with HTML to using a website builder program.

If you require a lot of functionality and versatility from your website, you’ll benefit from programs and applications that can help you build your site. Our Web hosting plans give you access to free, server-side applications that can be used to develop and customize your website, including popular Content Management System (CMS) applications like WordPress® and Joomla!®. You can even add a Dedicated IP if you plan to add an SSL Certificate later.

08

WHAT KIND OF WEB HOSTING DO I NEED?

We offer both Windows and Linux hosting. Which one you need depends on what you want to do with your site, like whether you want to create a shopping cart, or add a blog. If you’re not sure if you need Windows or Linux, you can always call Hosting Duty support team. We’re here to help 24/7.

 

09

HOW DOES SHARED HOSTING WORK?

Once you purchase a Shared hosting plan, Hosting Duty stores your site on one of our servers and assigns it a unique DNS. The DNS serves as the address that allows people around the world to find and view your website. This unique address is required in order for people to view your site.

By purchasing a website hosting package, you’re basically buying space on one of our servers. It’s similar to the space on a computer’s hard drive, but the server allows your website’s files to be accessed from anywhere.

 

10

AFTER I PURCHASE MANAGED WORDPRESS HOSTING, HOW DO I GET STARTED?

Not sure how to create a blog or get started building your site using WordPress? Don’t worry!

Your hosting plan is seamlessly connected to the latest version of WordPress, so all you need to do is log in and you can start building a site directly from your control panel. Not sure how to log in? Check “How can I access my WordPress installation?” below.

And if you ever have questions, don’t hesitate to contact our award-winning 24×7 support team. Our in-house WordPress experts can guide you through creating, updating or even promoting your website or blog.

11

IF I HAVE A WORDPRESS SITE HOSTED SOMEWHERE ELSE, CAN I MOVE IT TO HOSTING DUTY?

Yes. You can migrate your site over to hosting duty Managed WordPress in just one click. Either move it to your domain name or put it on a temporary domain, then just do a quick review and you’re ready to publish.
12

Do I need to set up my database?

No. With Managed WordPress Hosting, we take care of everything so the process is as easy as possible for you. Once you’ve purchased your plan, you can immediately create your website or start blogging.

13

How does your version of WordPress differ from other installations?

It doesn’t. We start you out with the latest version of WordPress, the same one you’d download from WordPress.org. And anytime there’s an update, we install it for you automatically. You never have to hassle with installing another update or worry about running an outdated or compromised version of WordPress.

14

What is Managed WordPress Hosting?

Built on our state-of-the-art web hosting, Managed WordPress Hosting from Hosting Duty is the perfect solution for anyone who wants the power and simplicity of WordPress without the hassle of constant updates and technical adjustments.

More than just a simple install, WordPress is seamlessly integrated to your hosting so the moment you log in, you’re able to build, edit and manage your site. We’ve also modified our servers specifically for WordPress, giving you a level of speed and security you can’t get from a standard web hosting plan.

And of course, our award-winning support is available 24×7 to help with any questions you may have. In short, there’s no easier way to build and manage a fast, secure, reliable WordPress website or blog.

15

WHAT IS WORDPRESS?

WordPress® is a blog- and web-publishing platform that’s not only easy to use, but recognized the world over as a standard in website creation. With its focus on aesthetics, web standards and usability, WordPress is an open-source platform that lets you manage everything from a small personal blog to a large commercial site with hundreds of pages. Hundreds of thousands of sites trust their online presence to WordPress – and with Managed WordPress Hosting from Hosting Duty, you can too.

16

HOW DO I MIGRATE MY WEB HOSTING CONTENTS TO A VPS?

If you’re a current HostingDuty cPanel shared hosting customer, you can select one-click migration to VPS hosting to import your sites, then simply re-direct DNS (managed or fully managed plans only). We also provide a paid migration service. Otherwise, it’s up to you to migrate your data and applications onto the VPS and reconfigure the DNS.
17

WHO CAN USE VPS HOSTING?

Anybody with some technical skills, especially if you opt for managed VPS. Required admin skills include access, file transfer and configuration. We continue to develop more tools and features that will make it even easier to manage your server environment.
18

HOW DO I UPGRADE MY VPS?

You can upgrade your VPS at any time, directly from your control panel. Your entire system (OS, software, settings) is saved; you don’t need to make any changes. Once you select a plan, the upgrade happens automatically within minutes.

19

WHAT IS VPS HOSTING USED FOR?

A Virtual Private Server allows you to host sites (storefront, e-commerce, content, media) and software applications (primarily web: portal, extranet, collaborative solutions, wiki, CRM) with ease.

Unlike shared hosting, VPS hosting makes it possible to isolate multiple applications from one another within the same container. While this VPS container shares physical resources (infrastructure) with other containers, its resources are dedicated to you.

20

WHEN SHOULD I MOVE TO VPS HOSTING?

If you’re outgrowing your shared web hosting or simply want more control, a managed or fully managed Virtual Private Server (VPS) is the next logical choice for your hosting needs. It gives you more freedom with root access to Apache and PHP, plus you can install an SSL certificate, as well as any type of software – all without the responsibility of a dedicated server.

On a shared server, you rely on the performance of the platform provided. By choosing VPS, you get to select a configuration best suited for your applications, requirements and growth.

21

What if I need help?

Business Hosting customers get the same 24/7 premium-level support we offer all our customers. Call +91 702 030 1392 anytime day or night to talk to our award-winning customer care group.

22

What version of PHP and MySQL do I get with Business Hosting?

Business Hosting comes with PHP 7.1, 7.0, 5.6, 5.5 and MySQL 5.6, the latest versions. This is a key requirement for Magento, CMS-Drupal and OpenCart websites and anyone running multiple WordPress websites.

23

How do I activate my one-year SSL and Office 365?

Your one-year Office 365 and SSL certificate credit can be activated from your Hosting Duty account. If you need help migrating your existing email to office 365 or want to add more email IDs, call the Email Services team at +91 702 030 1392.

24

What if I outgrow my Business Hosting plan?

Upgrading to a more powerful plan is a one-click affair.

25

Which default email service comes with it?

Business Hosting comes with default cPanel email where you can create unlimited accounts for free. Or you can use the one-user Office 365 plan that’s included free for the first year.

26

How many websites/domains does Business Hosting support?

You can host an unlimited number of websites on Business Hosting.

27

I have shared web hosting. How hard is it to upgrade to Business Hosting?

If you already use Hosting Duty’s web hosting, you can upgrade to Business Hosting with a single click. Your files would be automatically migrated and you don’t need to uninstall and reinstall any files. If you have DNS set up with Hosting Duty, you won’t need to update your DNS manually.

28

What are the benefits of Business Hosting?

Simplicity: You get the same easy-to-use cPanel control panel you’re using with our shared hosting. You don’t need server administration skills to manage Business Hosting.

Dedicated Resources: The memory and disk space that come with your Business Hosting are dedicated so they’ll always be available for your use.

Complete Isolation: Because you have dedicated resources, your website will never be affected by other websites on your server.

29

What is Business Hosting?

If your website is growing, it’s only a matter of time before you’ll need more power than shared hosting can provide. Business Hosting delivers the same power and performance as a Virtual Private Server (VPS) without the pain of server administration. You get all the RAM, CPU and bandwidth you need without having to hire an IT pro to manage your server.

30

How do I migrate my web hosting contents to a VPS?

If you’re a current cPanel shared hosting customer, you can select one-click migration to VPS hosting to import your sites, then simply re-direct DNS (managed or fully managed plans only). We also provide a paid migration service. Otherwise, it’s up to you to migrate your data and applications onto the VPS and reconfigure the DNS.

31

Who can use VPS hosting?

Anybody with some technical skills, especially if you opt for managed VPS. Required admin skills include access, file transfer and configuration. We continue to develop more tools and features that will make it even easier to manage your server environment.

32

How do I upgrade my VPS?

You can upgrade your VPS at any time, directly from your control panel. Your entire system (OS, software, settings) is saved; you don’t need to make any changes. Once you select a plan, the upgrade happens automatically within minutes.

33

What is VPS hosting used for?

A Virtual Private Server allows you to host sites (storefront, e-commerce, content, media) and software applications (primarily web: portal, extranet, collaborative solutions, wiki, CRM) with ease.

Unlike shared hosting, VPS hosting makes it possible to isolate multiple applications from one another within the same container. While this VPS container shares physical resources (infrastructure) with other containers, its resources are dedicated to you.

34

When should I move to VPS hosting?

If you’re outgrowing your shared web hosting or simply want more control, a managed or fully managed Virtual Private Server (VPS) is the next logical choice for your hosting needs. It gives you more freedom with root access to Apache and PHP, plus you can install an SSL certificate, as well as any type of software – all without the responsibility of a dedicated server.

On a shared server, you rely on the performance of the platform provided. By choosing VPS, you get to select a configuration best suited for your applications, requirements and growth.

35

How do you monitor your data centers and servers?

Our team is on-site and available 24/7/365 to ensure our servers – and your sites – are running at peak performance.

36

What is RAID?

Redundant Array of Independent Disks (RAID) is a means for storing data on multiple hard disks, then linking the disks so that the operating system on your server views them as a single entity. We offer RAID-1 with our Windows dedicated server hosting.

This RAID method of data storage is known as mirroring. Data is written to at least two disks, which offers a high degree of data security, but incurs a slight performance decrease due to capturing data on two disks.

37

Can I upgrade my VPS to dedicated server hosting?

We want you up and running as soon as possible. Our standard dedicated hosting server configurations can be set up in minutes. However, some server add-ons and custom configurations may require longer setup times.

38

Can I upgrade my VPS hosting account to a dedicated server?

Yes. If you currently have a VPS hosting account with us, you can upgrade to our dedicated hosting at any time by ordering a new server. For fully managed customers, we will migrate your data from your current account to your new server. You can also upgrade either your VPS or your dedicated server with Premium DNS, which improves both your security and performance.

39

Will I be able to manage my server through a web-based control panel?

Yes. Every dedicated server hosting plan comes with Web Host Manager (WHM), which gives you complete control over creating and customising your account, as well as managing all aspects of your server.

40

How do you monitor your data centers and servers?

Our HostingDuty team is on-site and available 24/7/365 to ensure our servers – and your sites – are running at peak performance.

41

What is Raid ?

Redundant Array of Independent Disks (RAID) is a means for storing data on multiple hard disks, then linking the disks so that the operating system on your server views them as a single entity. We offer RAID-1 with our Windows dedicated server hosting.

This RAID method of data storage is known as mirroring. Data is written to at least two disks, which offers a high degree of data security, but incurs a slight performance decrease due to capturing data on two disks.

42

Can I upgrade my VPS to dedicated server hosting?

We want you up and running as soon as possible. Our standard dedicated hosting server configurations can be set up in minutes. However, some server add-ons and custom configurations may require longer setup times.

43

Can I upgrade my VPS hosting account to a dedicated server?

Yes. If you currently have a VPS hosting account with us, you can upgrade to our dedicated hosting at any time by ordering a new server. For fully managed customers, we will migrate your data from your current account to your new server. You can also upgrade either your VPS or your dedicated server with Premium DNS, which improves both your security and performance.

44

Will I be able to manage my server through a web-based control panel?

Yes. Every dedicated server hosting plan comes with Web Host Manager (WHM), which gives you complete control over creating and customizing your account, as well as managing all aspects of your server.

45

How do I purchase a Dedicated Hosting ?

Nam in justo tempus varius leo siame tempor odio sed veid ornarec libero viva acsod orna libero vivamusodal torto estibul tincidunt turpis id act accumsan semper.tempor odio sed veid ornarec libero viva acsod orna libero vivamusodal torto estibul nt turpis id act accumsan semper.

46

PURCHASED A HOSTING, NOW WHAT DO I DO?

You’ve registered a domain. Here are 4 ways to use it

    1. Use your domain for a custom email address.
    2. Create a website that’s attached to your domain.
    3. Get an online store that’s attached to your domain.
    4. Sell your domain name.
47

HOW DO I TRANSFER WEB PAGES TO SERVER?

If you’ve built your website in a HTML editor, like Dreamweaver or Microsoft Expression Studio, you have to upload your website files via FTP (File Transfer Protocol). We have a built-in FTP File Manager that you can access in our Hosting Control Center.

However, if your files are larger than 20 MB, we recommend using the tool FileZilla, which works with Windows®, Mac®, and Linux® operating systems, or other third-party FTP clients.

48

What is a Dedicated IP?

A dedicated IP (Internet Protocol) is a unique Internet address dedicated exclusively to a single hosting account. This is in contrast to the normal configuration of several hosting accounts residing on a single server and sharing its IP address.

01

What, and when, will I be charged to maintain my domain?

Upon the expiration of your domain, you will be charged annually to maintain the domain. The price is the then-current annual retail price applicable to the domain.

02

How long will it take for my transfers to go through?

Most domain transfers take between five and seven days to complete. The time it takes varies depending on the extension.

03

Are there any limits on when I can transfer my domains?

Domains can be transferred almost any time. However, ICANN prohibits domain transfer within 60 days of registration or prior transfer (.au excepted). ICANN policy

04

Why should I transfer my domains to HostingDuty?

Bulk domain transfers are charged by the name and at a flat fee at Hosting Duty, so you pay nothing beyond the initial cost and the ICANN fee, where appropriate.* We also let you keep any time left on your current registrations AND throw in a free year of registration for each transfer.** Depending on how many domains you’re moving, this could add up to sizeable savings.

05

IF I ALREADY HAVE A WEBSITE, CAN I TRANSFER IT TO YOUR WEB HOSTING?

Moving your website to Hosting Duty is a simple process. If you have access to your existing website files, you can upload them through our Hosting Control Center or via an FTP client. If you don’t have a current copy of your website, you should be able to request one from your current website hosting provider.

If you have any questions along the way, our 24/7 support team is here to assist you. We can help you determine the best method for transitioning your website to a Hosting Duty account.

 

06

HOW DO I TRANSFER MY WEB PAGES TO YOUR SERVER?

If you’ve built your website in a HTML editor, like Dreamweaver or Microsoft Expression Studio, you have to upload your website files via FTP (File Transfer Protocol). We have a built-in FTP File Manager that you can access in our Hosting Control Center.

However, if your files are larger than 20 MB, we recommend using the tool FileZilla, which works with Windows®, Mac®, and Linux® operating systems, or other third-party FTP clients.

 

07

WHAT CAN I USE TO BUILD MY WEBSITE?

You can build your website in several different ways – from hand-coding with HTML to using a website builder program.

If you require a lot of functionality and versatility from your website, you’ll benefit from programs and applications that can help you build your site. Our Web hosting plans give you access to free, server-side applications that can be used to develop and customize your website, including popular Content Management System (CMS) applications like WordPress® and Joomla!®. You can even add a Dedicated IP if you plan to add an SSL Certificate later.

08

WHAT KIND OF WEB HOSTING DO I NEED?

We offer both Windows and Linux hosting. Which one you need depends on what you want to do with your site, like whether you want to create a shopping cart, or add a blog. If you’re not sure if you need Windows or Linux, you can always call Hosting Duty support team. We’re here to help 24/7.

 

09

HOW DOES SHARED HOSTING WORK?

Once you purchase a Shared hosting plan, Hosting Duty stores your site on one of our servers and assigns it a unique DNS. The DNS serves as the address that allows people around the world to find and view your website. This unique address is required in order for people to view your site.

By purchasing a website hosting package, you’re basically buying space on one of our servers. It’s similar to the space on a computer’s hard drive, but the server allows your website’s files to be accessed from anywhere.

 

10

AFTER I PURCHASE MANAGED WORDPRESS HOSTING, HOW DO I GET STARTED?

Not sure how to create a blog or get started building your site using WordPress? Don’t worry!

Your hosting plan is seamlessly connected to the latest version of WordPress, so all you need to do is log in and you can start building a site directly from your control panel. Not sure how to log in? Check “How can I access my WordPress installation?” below.

And if you ever have questions, don’t hesitate to contact our award-winning 24×7 support team. Our in-house WordPress experts can guide you through creating, updating or even promoting your website or blog.

11

IF I HAVE A WORDPRESS SITE HOSTED SOMEWHERE ELSE, CAN I MOVE IT TO HOSTING DUTY?

Yes. You can migrate your site over to hosting duty Managed WordPress in just one click. Either move it to your domain name or put it on a temporary domain, then just do a quick review and you’re ready to publish.
12

Do I need to set up my database?

No. With Managed WordPress Hosting, we take care of everything so the process is as easy as possible for you. Once you’ve purchased your plan, you can immediately create your website or start blogging.

13

How does your version of WordPress differ from other installations?

It doesn’t. We start you out with the latest version of WordPress, the same one you’d download from WordPress.org. And anytime there’s an update, we install it for you automatically. You never have to hassle with installing another update or worry about running an outdated or compromised version of WordPress.

14

What is Managed WordPress Hosting?

Built on our state-of-the-art web hosting, Managed WordPress Hosting from Hosting Duty is the perfect solution for anyone who wants the power and simplicity of WordPress without the hassle of constant updates and technical adjustments.

More than just a simple install, WordPress is seamlessly integrated to your hosting so the moment you log in, you’re able to build, edit and manage your site. We’ve also modified our servers specifically for WordPress, giving you a level of speed and security you can’t get from a standard web hosting plan.

And of course, our award-winning support is available 24×7 to help with any questions you may have. In short, there’s no easier way to build and manage a fast, secure, reliable WordPress website or blog.

15

WHAT IS WORDPRESS?

WordPress® is a blog- and web-publishing platform that’s not only easy to use, but recognized the world over as a standard in website creation. With its focus on aesthetics, web standards and usability, WordPress is an open-source platform that lets you manage everything from a small personal blog to a large commercial site with hundreds of pages. Hundreds of thousands of sites trust their online presence to WordPress – and with Managed WordPress Hosting from Hosting Duty, you can too.

16

HOW DO I MIGRATE MY WEB HOSTING CONTENTS TO A VPS?

If you’re a current HostingDuty cPanel shared hosting customer, you can select one-click migration to VPS hosting to import your sites, then simply re-direct DNS (managed or fully managed plans only). We also provide a paid migration service. Otherwise, it’s up to you to migrate your data and applications onto the VPS and reconfigure the DNS.
17

WHO CAN USE VPS HOSTING?

Anybody with some technical skills, especially if you opt for managed VPS. Required admin skills include access, file transfer and configuration. We continue to develop more tools and features that will make it even easier to manage your server environment.
18

HOW DO I UPGRADE MY VPS?

You can upgrade your VPS at any time, directly from your control panel. Your entire system (OS, software, settings) is saved; you don’t need to make any changes. Once you select a plan, the upgrade happens automatically within minutes.

19

WHAT IS VPS HOSTING USED FOR?

A Virtual Private Server allows you to host sites (storefront, e-commerce, content, media) and software applications (primarily web: portal, extranet, collaborative solutions, wiki, CRM) with ease.

Unlike shared hosting, VPS hosting makes it possible to isolate multiple applications from one another within the same container. While this VPS container shares physical resources (infrastructure) with other containers, its resources are dedicated to you.

20

WHEN SHOULD I MOVE TO VPS HOSTING?

If you’re outgrowing your shared web hosting or simply want more control, a managed or fully managed Virtual Private Server (VPS) is the next logical choice for your hosting needs. It gives you more freedom with root access to Apache and PHP, plus you can install an SSL certificate, as well as any type of software – all without the responsibility of a dedicated server.

On a shared server, you rely on the performance of the platform provided. By choosing VPS, you get to select a configuration best suited for your applications, requirements and growth.

21

What if I need help?

Business Hosting customers get the same 24/7 premium-level support we offer all our customers. Call +91 702 030 1392 anytime day or night to talk to our award-winning customer care group.

22

What version of PHP and MySQL do I get with Business Hosting?

Business Hosting comes with PHP 7.1, 7.0, 5.6, 5.5 and MySQL 5.6, the latest versions. This is a key requirement for Magento, CMS-Drupal and OpenCart websites and anyone running multiple WordPress websites.

23

How do I activate my one-year SSL and Office 365?

Your one-year Office 365 and SSL certificate credit can be activated from your Hosting Duty account. If you need help migrating your existing email to office 365 or want to add more email IDs, call the Email Services team at +91 702 030 1392.

24

What if I outgrow my Business Hosting plan?

Upgrading to a more powerful plan is a one-click affair.

25

Which default email service comes with it?

Business Hosting comes with default cPanel email where you can create unlimited accounts for free. Or you can use the one-user Office 365 plan that’s included free for the first year.

26

How many websites/domains does Business Hosting support?

You can host an unlimited number of websites on Business Hosting.

27

I have shared web hosting. How hard is it to upgrade to Business Hosting?

If you already use Hosting Duty’s web hosting, you can upgrade to Business Hosting with a single click. Your files would be automatically migrated and you don’t need to uninstall and reinstall any files. If you have DNS set up with Hosting Duty, you won’t need to update your DNS manually.

28

What are the benefits of Business Hosting?

Simplicity: You get the same easy-to-use cPanel control panel you’re using with our shared hosting. You don’t need server administration skills to manage Business Hosting.

Dedicated Resources: The memory and disk space that come with your Business Hosting are dedicated so they’ll always be available for your use.

Complete Isolation: Because you have dedicated resources, your website will never be affected by other websites on your server.

29

What is Business Hosting?

If your website is growing, it’s only a matter of time before you’ll need more power than shared hosting can provide. Business Hosting delivers the same power and performance as a Virtual Private Server (VPS) without the pain of server administration. You get all the RAM, CPU and bandwidth you need without having to hire an IT pro to manage your server.

30

How do I migrate my web hosting contents to a VPS?

If you’re a current cPanel shared hosting customer, you can select one-click migration to VPS hosting to import your sites, then simply re-direct DNS (managed or fully managed plans only). We also provide a paid migration service. Otherwise, it’s up to you to migrate your data and applications onto the VPS and reconfigure the DNS.

31

Who can use VPS hosting?

Anybody with some technical skills, especially if you opt for managed VPS. Required admin skills include access, file transfer and configuration. We continue to develop more tools and features that will make it even easier to manage your server environment.

32

How do I upgrade my VPS?

You can upgrade your VPS at any time, directly from your control panel. Your entire system (OS, software, settings) is saved; you don’t need to make any changes. Once you select a plan, the upgrade happens automatically within minutes.

33

What is VPS hosting used for?

A Virtual Private Server allows you to host sites (storefront, e-commerce, content, media) and software applications (primarily web: portal, extranet, collaborative solutions, wiki, CRM) with ease.

Unlike shared hosting, VPS hosting makes it possible to isolate multiple applications from one another within the same container. While this VPS container shares physical resources (infrastructure) with other containers, its resources are dedicated to you.

34

When should I move to VPS hosting?

If you’re outgrowing your shared web hosting or simply want more control, a managed or fully managed Virtual Private Server (VPS) is the next logical choice for your hosting needs. It gives you more freedom with root access to Apache and PHP, plus you can install an SSL certificate, as well as any type of software – all without the responsibility of a dedicated server.

On a shared server, you rely on the performance of the platform provided. By choosing VPS, you get to select a configuration best suited for your applications, requirements and growth.

35

How do you monitor your data centers and servers?

Our team is on-site and available 24/7/365 to ensure our servers – and your sites – are running at peak performance.

36

What is RAID?

Redundant Array of Independent Disks (RAID) is a means for storing data on multiple hard disks, then linking the disks so that the operating system on your server views them as a single entity. We offer RAID-1 with our Windows dedicated server hosting.

This RAID method of data storage is known as mirroring. Data is written to at least two disks, which offers a high degree of data security, but incurs a slight performance decrease due to capturing data on two disks.

37

Can I upgrade my VPS to dedicated server hosting?

We want you up and running as soon as possible. Our standard dedicated hosting server configurations can be set up in minutes. However, some server add-ons and custom configurations may require longer setup times.

38

Can I upgrade my VPS hosting account to a dedicated server?

Yes. If you currently have a VPS hosting account with us, you can upgrade to our dedicated hosting at any time by ordering a new server. For fully managed customers, we will migrate your data from your current account to your new server. You can also upgrade either your VPS or your dedicated server with Premium DNS, which improves both your security and performance.

39

Will I be able to manage my server through a web-based control panel?

Yes. Every dedicated server hosting plan comes with Web Host Manager (WHM), which gives you complete control over creating and customising your account, as well as managing all aspects of your server.

40

How do you monitor your data centers and servers?

Our HostingDuty team is on-site and available 24/7/365 to ensure our servers – and your sites – are running at peak performance.

41

What is Raid ?

Redundant Array of Independent Disks (RAID) is a means for storing data on multiple hard disks, then linking the disks so that the operating system on your server views them as a single entity. We offer RAID-1 with our Windows dedicated server hosting.

This RAID method of data storage is known as mirroring. Data is written to at least two disks, which offers a high degree of data security, but incurs a slight performance decrease due to capturing data on two disks.

42

Can I upgrade my VPS to dedicated server hosting?

We want you up and running as soon as possible. Our standard dedicated hosting server configurations can be set up in minutes. However, some server add-ons and custom configurations may require longer setup times.

43

Can I upgrade my VPS hosting account to a dedicated server?

Yes. If you currently have a VPS hosting account with us, you can upgrade to our dedicated hosting at any time by ordering a new server. For fully managed customers, we will migrate your data from your current account to your new server. You can also upgrade either your VPS or your dedicated server with Premium DNS, which improves both your security and performance.

44

Will I be able to manage my server through a web-based control panel?

Yes. Every dedicated server hosting plan comes with Web Host Manager (WHM), which gives you complete control over creating and customizing your account, as well as managing all aspects of your server.

45

How do I purchase a Dedicated Hosting ?

Nam in justo tempus varius leo siame tempor odio sed veid ornarec libero viva acsod orna libero vivamusodal torto estibul tincidunt turpis id act accumsan semper.tempor odio sed veid ornarec libero viva acsod orna libero vivamusodal torto estibul nt turpis id act accumsan semper.

46

PURCHASED A HOSTING, NOW WHAT DO I DO?

You’ve registered a domain. Here are 4 ways to use it

    1. Use your domain for a custom email address.
    2. Create a website that’s attached to your domain.
    3. Get an online store that’s attached to your domain.
    4. Sell your domain name.
47

HOW DO I TRANSFER WEB PAGES TO SERVER?

If you’ve built your website in a HTML editor, like Dreamweaver or Microsoft Expression Studio, you have to upload your website files via FTP (File Transfer Protocol). We have a built-in FTP File Manager that you can access in our Hosting Control Center.

However, if your files are larger than 20 MB, we recommend using the tool FileZilla, which works with Windows®, Mac®, and Linux® operating systems, or other third-party FTP clients.

48

What is a Dedicated IP?

A dedicated IP (Internet Protocol) is a unique Internet address dedicated exclusively to a single hosting account. This is in contrast to the normal configuration of several hosting accounts residing on a single server and sharing its IP address.

01

What, and when, will I be charged to maintain my domain?

Upon the expiration of your domain, you will be charged annually to maintain the domain. The price is the then-current annual retail price applicable to the domain.

02

How long will it take for my transfers to go through?

Most domain transfers take between five and seven days to complete. The time it takes varies depending on the extension.

03

Are there any limits on when I can transfer my domains?

Domains can be transferred almost any time. However, ICANN prohibits domain transfer within 60 days of registration or prior transfer (.au excepted). ICANN policy

04

Why should I transfer my domains to HostingDuty?

Bulk domain transfers are charged by the name and at a flat fee at Hosting Duty, so you pay nothing beyond the initial cost and the ICANN fee, where appropriate.* We also let you keep any time left on your current registrations AND throw in a free year of registration for each transfer.** Depending on how many domains you’re moving, this could add up to sizeable savings.

05

IF I ALREADY HAVE A WEBSITE, CAN I TRANSFER IT TO YOUR WEB HOSTING?

Moving your website to Hosting Duty is a simple process. If you have access to your existing website files, you can upload them through our Hosting Control Center or via an FTP client. If you don’t have a current copy of your website, you should be able to request one from your current website hosting provider.

If you have any questions along the way, our 24/7 support team is here to assist you. We can help you determine the best method for transitioning your website to a Hosting Duty account.

 

06

HOW DO I TRANSFER MY WEB PAGES TO YOUR SERVER?

If you’ve built your website in a HTML editor, like Dreamweaver or Microsoft Expression Studio, you have to upload your website files via FTP (File Transfer Protocol). We have a built-in FTP File Manager that you can access in our Hosting Control Center.

However, if your files are larger than 20 MB, we recommend using the tool FileZilla, which works with Windows®, Mac®, and Linux® operating systems, or other third-party FTP clients.

 

07

WHAT CAN I USE TO BUILD MY WEBSITE?

You can build your website in several different ways – from hand-coding with HTML to using a website builder program.

If you require a lot of functionality and versatility from your website, you’ll benefit from programs and applications that can help you build your site. Our Web hosting plans give you access to free, server-side applications that can be used to develop and customize your website, including popular Content Management System (CMS) applications like WordPress® and Joomla!®. You can even add a Dedicated IP if you plan to add an SSL Certificate later.

08

WHAT KIND OF WEB HOSTING DO I NEED?

We offer both Windows and Linux hosting. Which one you need depends on what you want to do with your site, like whether you want to create a shopping cart, or add a blog. If you’re not sure if you need Windows or Linux, you can always call Hosting Duty support team. We’re here to help 24/7.

 

09

HOW DOES SHARED HOSTING WORK?

Once you purchase a Shared hosting plan, Hosting Duty stores your site on one of our servers and assigns it a unique DNS. The DNS serves as the address that allows people around the world to find and view your website. This unique address is required in order for people to view your site.

By purchasing a website hosting package, you’re basically buying space on one of our servers. It’s similar to the space on a computer’s hard drive, but the server allows your website’s files to be accessed from anywhere.

 

10

AFTER I PURCHASE MANAGED WORDPRESS HOSTING, HOW DO I GET STARTED?

Not sure how to create a blog or get started building your site using WordPress? Don’t worry!

Your hosting plan is seamlessly connected to the latest version of WordPress, so all you need to do is log in and you can start building a site directly from your control panel. Not sure how to log in? Check “How can I access my WordPress installation?” below.

And if you ever have questions, don’t hesitate to contact our award-winning 24×7 support team. Our in-house WordPress experts can guide you through creating, updating or even promoting your website or blog.

11

IF I HAVE A WORDPRESS SITE HOSTED SOMEWHERE ELSE, CAN I MOVE IT TO HOSTING DUTY?

Yes. You can migrate your site over to hosting duty Managed WordPress in just one click. Either move it to your domain name or put it on a temporary domain, then just do a quick review and you’re ready to publish.
12

Do I need to set up my database?

No. With Managed WordPress Hosting, we take care of everything so the process is as easy as possible for you. Once you’ve purchased your plan, you can immediately create your website or start blogging.

13

How does your version of WordPress differ from other installations?

It doesn’t. We start you out with the latest version of WordPress, the same one you’d download from WordPress.org. And anytime there’s an update, we install it for you automatically. You never have to hassle with installing another update or worry about running an outdated or compromised version of WordPress.

14

What is Managed WordPress Hosting?

Built on our state-of-the-art web hosting, Managed WordPress Hosting from Hosting Duty is the perfect solution for anyone who wants the power and simplicity of WordPress without the hassle of constant updates and technical adjustments.

More than just a simple install, WordPress is seamlessly integrated to your hosting so the moment you log in, you’re able to build, edit and manage your site. We’ve also modified our servers specifically for WordPress, giving you a level of speed and security you can’t get from a standard web hosting plan.

And of course, our award-winning support is available 24×7 to help with any questions you may have. In short, there’s no easier way to build and manage a fast, secure, reliable WordPress website or blog.

15

WHAT IS WORDPRESS?

WordPress® is a blog- and web-publishing platform that’s not only easy to use, but recognized the world over as a standard in website creation. With its focus on aesthetics, web standards and usability, WordPress is an open-source platform that lets you manage everything from a small personal blog to a large commercial site with hundreds of pages. Hundreds of thousands of sites trust their online presence to WordPress – and with Managed WordPress Hosting from Hosting Duty, you can too.

16

HOW DO I MIGRATE MY WEB HOSTING CONTENTS TO A VPS?

If you’re a current HostingDuty cPanel shared hosting customer, you can select one-click migration to VPS hosting to import your sites, then simply re-direct DNS (managed or fully managed plans only). We also provide a paid migration service. Otherwise, it’s up to you to migrate your data and applications onto the VPS and reconfigure the DNS.
17

WHO CAN USE VPS HOSTING?

Anybody with some technical skills, especially if you opt for managed VPS. Required admin skills include access, file transfer and configuration. We continue to develop more tools and features that will make it even easier to manage your server environment.
18

HOW DO I UPGRADE MY VPS?

You can upgrade your VPS at any time, directly from your control panel. Your entire system (OS, software, settings) is saved; you don’t need to make any changes. Once you select a plan, the upgrade happens automatically within minutes.

19

WHAT IS VPS HOSTING USED FOR?

A Virtual Private Server allows you to host sites (storefront, e-commerce, content, media) and software applications (primarily web: portal, extranet, collaborative solutions, wiki, CRM) with ease.

Unlike shared hosting, VPS hosting makes it possible to isolate multiple applications from one another within the same container. While this VPS container shares physical resources (infrastructure) with other containers, its resources are dedicated to you.

20

WHEN SHOULD I MOVE TO VPS HOSTING?

If you’re outgrowing your shared web hosting or simply want more control, a managed or fully managed Virtual Private Server (VPS) is the next logical choice for your hosting needs. It gives you more freedom with root access to Apache and PHP, plus you can install an SSL certificate, as well as any type of software – all without the responsibility of a dedicated server.

On a shared server, you rely on the performance of the platform provided. By choosing VPS, you get to select a configuration best suited for your applications, requirements and growth.

21

What if I need help?

Business Hosting customers get the same 24/7 premium-level support we offer all our customers. Call +91 702 030 1392 anytime day or night to talk to our award-winning customer care group.

22

What version of PHP and MySQL do I get with Business Hosting?

Business Hosting comes with PHP 7.1, 7.0, 5.6, 5.5 and MySQL 5.6, the latest versions. This is a key requirement for Magento, CMS-Drupal and OpenCart websites and anyone running multiple WordPress websites.

23

How do I activate my one-year SSL and Office 365?

Your one-year Office 365 and SSL certificate credit can be activated from your Hosting Duty account. If you need help migrating your existing email to office 365 or want to add more email IDs, call the Email Services team at +91 702 030 1392.

24

What if I outgrow my Business Hosting plan?

Upgrading to a more powerful plan is a one-click affair.

25

Which default email service comes with it?

Business Hosting comes with default cPanel email where you can create unlimited accounts for free. Or you can use the one-user Office 365 plan that’s included free for the first year.

26

How many websites/domains does Business Hosting support?

You can host an unlimited number of websites on Business Hosting.

27

I have shared web hosting. How hard is it to upgrade to Business Hosting?

If you already use Hosting Duty’s web hosting, you can upgrade to Business Hosting with a single click. Your files would be automatically migrated and you don’t need to uninstall and reinstall any files. If you have DNS set up with Hosting Duty, you won’t need to update your DNS manually.

28

What are the benefits of Business Hosting?

Simplicity: You get the same easy-to-use cPanel control panel you’re using with our shared hosting. You don’t need server administration skills to manage Business Hosting.

Dedicated Resources: The memory and disk space that come with your Business Hosting are dedicated so they’ll always be available for your use.

Complete Isolation: Because you have dedicated resources, your website will never be affected by other websites on your server.

29

What is Business Hosting?

If your website is growing, it’s only a matter of time before you’ll need more power than shared hosting can provide. Business Hosting delivers the same power and performance as a Virtual Private Server (VPS) without the pain of server administration. You get all the RAM, CPU and bandwidth you need without having to hire an IT pro to manage your server.

30

How do I migrate my web hosting contents to a VPS?

If you’re a current cPanel shared hosting customer, you can select one-click migration to VPS hosting to import your sites, then simply re-direct DNS (managed or fully managed plans only). We also provide a paid migration service. Otherwise, it’s up to you to migrate your data and applications onto the VPS and reconfigure the DNS.

31

Who can use VPS hosting?

Anybody with some technical skills, especially if you opt for managed VPS. Required admin skills include access, file transfer and configuration. We continue to develop more tools and features that will make it even easier to manage your server environment.

32

How do I upgrade my VPS?

You can upgrade your VPS at any time, directly from your control panel. Your entire system (OS, software, settings) is saved; you don’t need to make any changes. Once you select a plan, the upgrade happens automatically within minutes.

33

What is VPS hosting used for?

A Virtual Private Server allows you to host sites (storefront, e-commerce, content, media) and software applications (primarily web: portal, extranet, collaborative solutions, wiki, CRM) with ease.

Unlike shared hosting, VPS hosting makes it possible to isolate multiple applications from one another within the same container. While this VPS container shares physical resources (infrastructure) with other containers, its resources are dedicated to you.

34

When should I move to VPS hosting?

If you’re outgrowing your shared web hosting or simply want more control, a managed or fully managed Virtual Private Server (VPS) is the next logical choice for your hosting needs. It gives you more freedom with root access to Apache and PHP, plus you can install an SSL certificate, as well as any type of software – all without the responsibility of a dedicated server.

On a shared server, you rely on the performance of the platform provided. By choosing VPS, you get to select a configuration best suited for your applications, requirements and growth.

35

How do you monitor your data centers and servers?

Our team is on-site and available 24/7/365 to ensure our servers – and your sites – are running at peak performance.

36

What is RAID?

Redundant Array of Independent Disks (RAID) is a means for storing data on multiple hard disks, then linking the disks so that the operating system on your server views them as a single entity. We offer RAID-1 with our Windows dedicated server hosting.

This RAID method of data storage is known as mirroring. Data is written to at least two disks, which offers a high degree of data security, but incurs a slight performance decrease due to capturing data on two disks.

37

Can I upgrade my VPS to dedicated server hosting?

We want you up and running as soon as possible. Our standard dedicated hosting server configurations can be set up in minutes. However, some server add-ons and custom configurations may require longer setup times.

38

Can I upgrade my VPS hosting account to a dedicated server?

Yes. If you currently have a VPS hosting account with us, you can upgrade to our dedicated hosting at any time by ordering a new server. For fully managed customers, we will migrate your data from your current account to your new server. You can also upgrade either your VPS or your dedicated server with Premium DNS, which improves both your security and performance.

39

Will I be able to manage my server through a web-based control panel?

Yes. Every dedicated server hosting plan comes with Web Host Manager (WHM), which gives you complete control over creating and customising your account, as well as managing all aspects of your server.

40

How do you monitor your data centers and servers?

Our HostingDuty team is on-site and available 24/7/365 to ensure our servers – and your sites – are running at peak performance.

41

What is Raid ?

Redundant Array of Independent Disks (RAID) is a means for storing data on multiple hard disks, then linking the disks so that the operating system on your server views them as a single entity. We offer RAID-1 with our Windows dedicated server hosting.

This RAID method of data storage is known as mirroring. Data is written to at least two disks, which offers a high degree of data security, but incurs a slight performance decrease due to capturing data on two disks.

42

Can I upgrade my VPS to dedicated server hosting?

We want you up and running as soon as possible. Our standard dedicated hosting server configurations can be set up in minutes. However, some server add-ons and custom configurations may require longer setup times.

43

Can I upgrade my VPS hosting account to a dedicated server?

Yes. If you currently have a VPS hosting account with us, you can upgrade to our dedicated hosting at any time by ordering a new server. For fully managed customers, we will migrate your data from your current account to your new server. You can also upgrade either your VPS or your dedicated server with Premium DNS, which improves both your security and performance.

44

Will I be able to manage my server through a web-based control panel?

Yes. Every dedicated server hosting plan comes with Web Host Manager (WHM), which gives you complete control over creating and customizing your account, as well as managing all aspects of your server.

45

How do I purchase a Dedicated Hosting ?

Nam in justo tempus varius leo siame tempor odio sed veid ornarec libero viva acsod orna libero vivamusodal torto estibul tincidunt turpis id act accumsan semper.tempor odio sed veid ornarec libero viva acsod orna libero vivamusodal torto estibul nt turpis id act accumsan semper.

46

PURCHASED A HOSTING, NOW WHAT DO I DO?

You’ve registered a domain. Here are 4 ways to use it

    1. Use your domain for a custom email address.
    2. Create a website that’s attached to your domain.
    3. Get an online store that’s attached to your domain.
    4. Sell your domain name.
47

HOW DO I TRANSFER WEB PAGES TO SERVER?

If you’ve built your website in a HTML editor, like Dreamweaver or Microsoft Expression Studio, you have to upload your website files via FTP (File Transfer Protocol). We have a built-in FTP File Manager that you can access in our Hosting Control Center.

However, if your files are larger than 20 MB, we recommend using the tool FileZilla, which works with Windows®, Mac®, and Linux® operating systems, or other third-party FTP clients.

48

What is a Dedicated IP?

A dedicated IP (Internet Protocol) is a unique Internet address dedicated exclusively to a single hosting account. This is in contrast to the normal configuration of several hosting accounts residing on a single server and sharing its IP address.

01

What, and when, will I be charged to maintain my domain?

Upon the expiration of your domain, you will be charged annually to maintain the domain. The price is the then-current annual retail price applicable to the domain.

02

How long will it take for my transfers to go through?

Most domain transfers take between five and seven days to complete. The time it takes varies depending on the extension.

03

Are there any limits on when I can transfer my domains?

Domains can be transferred almost any time. However, ICANN prohibits domain transfer within 60 days of registration or prior transfer (.au excepted). ICANN policy

04

Why should I transfer my domains to HostingDuty?

Bulk domain transfers are charged by the name and at a flat fee at Hosting Duty, so you pay nothing beyond the initial cost and the ICANN fee, where appropriate.* We also let you keep any time left on your current registrations AND throw in a free year of registration for each transfer.** Depending on how many domains you’re moving, this could add up to sizeable savings.

05

IF I ALREADY HAVE A WEBSITE, CAN I TRANSFER IT TO YOUR WEB HOSTING?

Moving your website to Hosting Duty is a simple process. If you have access to your existing website files, you can upload them through our Hosting Control Center or via an FTP client. If you don’t have a current copy of your website, you should be able to request one from your current website hosting provider.

If you have any questions along the way, our 24/7 support team is here to assist you. We can help you determine the best method for transitioning your website to a Hosting Duty account.

 

06

HOW DO I TRANSFER MY WEB PAGES TO YOUR SERVER?

If you’ve built your website in a HTML editor, like Dreamweaver or Microsoft Expression Studio, you have to upload your website files via FTP (File Transfer Protocol). We have a built-in FTP File Manager that you can access in our Hosting Control Center.

However, if your files are larger than 20 MB, we recommend using the tool FileZilla, which works with Windows®, Mac®, and Linux® operating systems, or other third-party FTP clients.

 

07

WHAT CAN I USE TO BUILD MY WEBSITE?

You can build your website in several different ways – from hand-coding with HTML to using a website builder program.

If you require a lot of functionality and versatility from your website, you’ll benefit from programs and applications that can help you build your site. Our Web hosting plans give you access to free, server-side applications that can be used to develop and customize your website, including popular Content Management System (CMS) applications like WordPress® and Joomla!®. You can even add a Dedicated IP if you plan to add an SSL Certificate later.

08

WHAT KIND OF WEB HOSTING DO I NEED?

We offer both Windows and Linux hosting. Which one you need depends on what you want to do with your site, like whether you want to create a shopping cart, or add a blog. If you’re not sure if you need Windows or Linux, you can always call Hosting Duty support team. We’re here to help 24/7.

 

09

HOW DOES SHARED HOSTING WORK?

Once you purchase a Shared hosting plan, Hosting Duty stores your site on one of our servers and assigns it a unique DNS. The DNS serves as the address that allows people around the world to find and view your website. This unique address is required in order for people to view your site.

By purchasing a website hosting package, you’re basically buying space on one of our servers. It’s similar to the space on a computer’s hard drive, but the server allows your website’s files to be accessed from anywhere.

 

10

AFTER I PURCHASE MANAGED WORDPRESS HOSTING, HOW DO I GET STARTED?

Not sure how to create a blog or get started building your site using WordPress? Don’t worry!

Your hosting plan is seamlessly connected to the latest version of WordPress, so all you need to do is log in and you can start building a site directly from your control panel. Not sure how to log in? Check “How can I access my WordPress installation?” below.

And if you ever have questions, don’t hesitate to contact our award-winning 24×7 support team. Our in-house WordPress experts can guide you through creating, updating or even promoting your website or blog.

11

IF I HAVE A WORDPRESS SITE HOSTED SOMEWHERE ELSE, CAN I MOVE IT TO HOSTING DUTY?

Yes. You can migrate your site over to hosting duty Managed WordPress in just one click. Either move it to your domain name or put it on a temporary domain, then just do a quick review and you’re ready to publish.
12

Do I need to set up my database?

No. With Managed WordPress Hosting, we take care of everything so the process is as easy as possible for you. Once you’ve purchased your plan, you can immediately create your website or start blogging.

13

How does your version of WordPress differ from other installations?

It doesn’t. We start you out with the latest version of WordPress, the same one you’d download from WordPress.org. And anytime there’s an update, we install it for you automatically. You never have to hassle with installing another update or worry about running an outdated or compromised version of WordPress.

14

What is Managed WordPress Hosting?

Built on our state-of-the-art web hosting, Managed WordPress Hosting from Hosting Duty is the perfect solution for anyone who wants the power and simplicity of WordPress without the hassle of constant updates and technical adjustments.

More than just a simple install, WordPress is seamlessly integrated to your hosting so the moment you log in, you’re able to build, edit and manage your site. We’ve also modified our servers specifically for WordPress, giving you a level of speed and security you can’t get from a standard web hosting plan.

And of course, our award-winning support is available 24×7 to help with any questions you may have. In short, there’s no easier way to build and manage a fast, secure, reliable WordPress website or blog.

15

WHAT IS WORDPRESS?

WordPress® is a blog- and web-publishing platform that’s not only easy to use, but recognized the world over as a standard in website creation. With its focus on aesthetics, web standards and usability, WordPress is an open-source platform that lets you manage everything from a small personal blog to a large commercial site with hundreds of pages. Hundreds of thousands of sites trust their online presence to WordPress – and with Managed WordPress Hosting from Hosting Duty, you can too.

16

HOW DO I MIGRATE MY WEB HOSTING CONTENTS TO A VPS?

If you’re a current HostingDuty cPanel shared hosting customer, you can select one-click migration to VPS hosting to import your sites, then simply re-direct DNS (managed or fully managed plans only). We also provide a paid migration service. Otherwise, it’s up to you to migrate your data and applications onto the VPS and reconfigure the DNS.
17

WHO CAN USE VPS HOSTING?

Anybody with some technical skills, especially if you opt for managed VPS. Required admin skills include access, file transfer and configuration. We continue to develop more tools and features that will make it even easier to manage your server environment.
18

HOW DO I UPGRADE MY VPS?

You can upgrade your VPS at any time, directly from your control panel. Your entire system (OS, software, settings) is saved; you don’t need to make any changes. Once you select a plan, the upgrade happens automatically within minutes.

19

WHAT IS VPS HOSTING USED FOR?

A Virtual Private Server allows you to host sites (storefront, e-commerce, content, media) and software applications (primarily web: portal, extranet, collaborative solutions, wiki, CRM) with ease.

Unlike shared hosting, VPS hosting makes it possible to isolate multiple applications from one another within the same container. While this VPS container shares physical resources (infrastructure) with other containers, its resources are dedicated to you.

20

WHEN SHOULD I MOVE TO VPS HOSTING?

If you’re outgrowing your shared web hosting or simply want more control, a managed or fully managed Virtual Private Server (VPS) is the next logical choice for your hosting needs. It gives you more freedom with root access to Apache and PHP, plus you can install an SSL certificate, as well as any type of software – all without the responsibility of a dedicated server.

On a shared server, you rely on the performance of the platform provided. By choosing VPS, you get to select a configuration best suited for your applications, requirements and growth.

21

What if I need help?

Business Hosting customers get the same 24/7 premium-level support we offer all our customers. Call +91 702 030 1392 anytime day or night to talk to our award-winning customer care group.

22

What version of PHP and MySQL do I get with Business Hosting?

Business Hosting comes with PHP 7.1, 7.0, 5.6, 5.5 and MySQL 5.6, the latest versions. This is a key requirement for Magento, CMS-Drupal and OpenCart websites and anyone running multiple WordPress websites.

23

How do I activate my one-year SSL and Office 365?

Your one-year Office 365 and SSL certificate credit can be activated from your Hosting Duty account. If you need help migrating your existing email to office 365 or want to add more email IDs, call the Email Services team at +91 702 030 1392.

24

What if I outgrow my Business Hosting plan?

Upgrading to a more powerful plan is a one-click affair.

25

Which default email service comes with it?

Business Hosting comes with default cPanel email where you can create unlimited accounts for free. Or you can use the one-user Office 365 plan that’s included free for the first year.

26

How many websites/domains does Business Hosting support?

You can host an unlimited number of websites on Business Hosting.

27

I have shared web hosting. How hard is it to upgrade to Business Hosting?

If you already use Hosting Duty’s web hosting, you can upgrade to Business Hosting with a single click. Your files would be automatically migrated and you don’t need to uninstall and reinstall any files. If you have DNS set up with Hosting Duty, you won’t need to update your DNS manually.

28

What are the benefits of Business Hosting?

Simplicity: You get the same easy-to-use cPanel control panel you’re using with our shared hosting. You don’t need server administration skills to manage Business Hosting.

Dedicated Resources: The memory and disk space that come with your Business Hosting are dedicated so they’ll always be available for your use.

Complete Isolation: Because you have dedicated resources, your website will never be affected by other websites on your server.

29

What is Business Hosting?

If your website is growing, it’s only a matter of time before you’ll need more power than shared hosting can provide. Business Hosting delivers the same power and performance as a Virtual Private Server (VPS) without the pain of server administration. You get all the RAM, CPU and bandwidth you need without having to hire an IT pro to manage your server.

30

How do I migrate my web hosting contents to a VPS?

If you’re a current cPanel shared hosting customer, you can select one-click migration to VPS hosting to import your sites, then simply re-direct DNS (managed or fully managed plans only). We also provide a paid migration service. Otherwise, it’s up to you to migrate your data and applications onto the VPS and reconfigure the DNS.

31

Who can use VPS hosting?

Anybody with some technical skills, especially if you opt for managed VPS. Required admin skills include access, file transfer and configuration. We continue to develop more tools and features that will make it even easier to manage your server environment.

32

How do I upgrade my VPS?

You can upgrade your VPS at any time, directly from your control panel. Your entire system (OS, software, settings) is saved; you don’t need to make any changes. Once you select a plan, the upgrade happens automatically within minutes.

33

What is VPS hosting used for?

A Virtual Private Server allows you to host sites (storefront, e-commerce, content, media) and software applications (primarily web: portal, extranet, collaborative solutions, wiki, CRM) with ease.

Unlike shared hosting, VPS hosting makes it possible to isolate multiple applications from one another within the same container. While this VPS container shares physical resources (infrastructure) with other containers, its resources are dedicated to you.

34

When should I move to VPS hosting?

If you’re outgrowing your shared web hosting or simply want more control, a managed or fully managed Virtual Private Server (VPS) is the next logical choice for your hosting needs. It gives you more freedom with root access to Apache and PHP, plus you can install an SSL certificate, as well as any type of software – all without the responsibility of a dedicated server.

On a shared server, you rely on the performance of the platform provided. By choosing VPS, you get to select a configuration best suited for your applications, requirements and growth.

35

How do you monitor your data centers and servers?

Our team is on-site and available 24/7/365 to ensure our servers – and your sites – are running at peak performance.

36

What is RAID?

Redundant Array of Independent Disks (RAID) is a means for storing data on multiple hard disks, then linking the disks so that the operating system on your server views them as a single entity. We offer RAID-1 with our Windows dedicated server hosting.

This RAID method of data storage is known as mirroring. Data is written to at least two disks, which offers a high degree of data security, but incurs a slight performance decrease due to capturing data on two disks.

37

Can I upgrade my VPS to dedicated server hosting?

We want you up and running as soon as possible. Our standard dedicated hosting server configurations can be set up in minutes. However, some server add-ons and custom configurations may require longer setup times.

38

Can I upgrade my VPS hosting account to a dedicated server?

Yes. If you currently have a VPS hosting account with us, you can upgrade to our dedicated hosting at any time by ordering a new server. For fully managed customers, we will migrate your data from your current account to your new server. You can also upgrade either your VPS or your dedicated server with Premium DNS, which improves both your security and performance.

39

Will I be able to manage my server through a web-based control panel?

Yes. Every dedicated server hosting plan comes with Web Host Manager (WHM), which gives you complete control over creating and customising your account, as well as managing all aspects of your server.

40

How do you monitor your data centers and servers?

Our HostingDuty team is on-site and available 24/7/365 to ensure our servers – and your sites – are running at peak performance.

41

What is Raid ?

Redundant Array of Independent Disks (RAID) is a means for storing data on multiple hard disks, then linking the disks so that the operating system on your server views them as a single entity. We offer RAID-1 with our Windows dedicated server hosting.

This RAID method of data storage is known as mirroring. Data is written to at least two disks, which offers a high degree of data security, but incurs a slight performance decrease due to capturing data on two disks.

42

Can I upgrade my VPS to dedicated server hosting?

We want you up and running as soon as possible. Our standard dedicated hosting server configurations can be set up in minutes. However, some server add-ons and custom configurations may require longer setup times.

43

Can I upgrade my VPS hosting account to a dedicated server?

Yes. If you currently have a VPS hosting account with us, you can upgrade to our dedicated hosting at any time by ordering a new server. For fully managed customers, we will migrate your data from your current account to your new server. You can also upgrade either your VPS or your dedicated server with Premium DNS, which improves both your security and performance.

44

Will I be able to manage my server through a web-based control panel?

Yes. Every dedicated server hosting plan comes with Web Host Manager (WHM), which gives you complete control over creating and customizing your account, as well as managing all aspects of your server.

45

How do I purchase a Dedicated Hosting ?

Nam in justo tempus varius leo siame tempor odio sed veid ornarec libero viva acsod orna libero vivamusodal torto estibul tincidunt turpis id act accumsan semper.tempor odio sed veid ornarec libero viva acsod orna libero vivamusodal torto estibul nt turpis id act accumsan semper.

46

PURCHASED A HOSTING, NOW WHAT DO I DO?

You’ve registered a domain. Here are 4 ways to use it

    1. Use your domain for a custom email address.
    2. Create a website that’s attached to your domain.
    3. Get an online store that’s attached to your domain.
    4. Sell your domain name.
47

HOW DO I TRANSFER WEB PAGES TO SERVER?

If you’ve built your website in a HTML editor, like Dreamweaver or Microsoft Expression Studio, you have to upload your website files via FTP (File Transfer Protocol). We have a built-in FTP File Manager that you can access in our Hosting Control Center.

However, if your files are larger than 20 MB, we recommend using the tool FileZilla, which works with Windows®, Mac®, and Linux® operating systems, or other third-party FTP clients.

48

What is a Dedicated IP?

A dedicated IP (Internet Protocol) is a unique Internet address dedicated exclusively to a single hosting account. This is in contrast to the normal configuration of several hosting accounts residing on a single server and sharing its IP address.

01

What, and when, will I be charged to maintain my domain?

Upon the expiration of your domain, you will be charged annually to maintain the domain. The price is the then-current annual retail price applicable to the domain.

02

How long will it take for my transfers to go through?

Most domain transfers take between five and seven days to complete. The time it takes varies depending on the extension.

03

Are there any limits on when I can transfer my domains?

Domains can be transferred almost any time. However, ICANN prohibits domain transfer within 60 days of registration or prior transfer (.au excepted). ICANN policy

04

Why should I transfer my domains to HostingDuty?

Bulk domain transfers are charged by the name and at a flat fee at Hosting Duty, so you pay nothing beyond the initial cost and the ICANN fee, where appropriate.* We also let you keep any time left on your current registrations AND throw in a free year of registration for each transfer.** Depending on how many domains you’re moving, this could add up to sizeable savings.

05

IF I ALREADY HAVE A WEBSITE, CAN I TRANSFER IT TO YOUR WEB HOSTING?

Moving your website to Hosting Duty is a simple process. If you have access to your existing website files, you can upload them through our Hosting Control Center or via an FTP client. If you don’t have a current copy of your website, you should be able to request one from your current website hosting provider.

If you have any questions along the way, our 24/7 support team is here to assist you. We can help you determine the best method for transitioning your website to a Hosting Duty account.

 

06

HOW DO I TRANSFER MY WEB PAGES TO YOUR SERVER?

If you’ve built your website in a HTML editor, like Dreamweaver or Microsoft Expression Studio, you have to upload your website files via FTP (File Transfer Protocol). We have a built-in FTP File Manager that you can access in our Hosting Control Center.

However, if your files are larger than 20 MB, we recommend using the tool FileZilla, which works with Windows®, Mac®, and Linux® operating systems, or other third-party FTP clients.

 

07

WHAT CAN I USE TO BUILD MY WEBSITE?

You can build your website in several different ways – from hand-coding with HTML to using a website builder program.

If you require a lot of functionality and versatility from your website, you’ll benefit from programs and applications that can help you build your site. Our Web hosting plans give you access to free, server-side applications that can be used to develop and customize your website, including popular Content Management System (CMS) applications like WordPress® and Joomla!®. You can even add a Dedicated IP if you plan to add an SSL Certificate later.

08

WHAT KIND OF WEB HOSTING DO I NEED?

We offer both Windows and Linux hosting. Which one you need depends on what you want to do with your site, like whether you want to create a shopping cart, or add a blog. If you’re not sure if you need Windows or Linux, you can always call Hosting Duty support team. We’re here to help 24/7.

 

09

HOW DOES SHARED HOSTING WORK?

Once you purchase a Shared hosting plan, Hosting Duty stores your site on one of our servers and assigns it a unique DNS. The DNS serves as the address that allows people around the world to find and view your website. This unique address is required in order for people to view your site.

By purchasing a website hosting package, you’re basically buying space on one of our servers. It’s similar to the space on a computer’s hard drive, but the server allows your website’s files to be accessed from anywhere.

 

10

AFTER I PURCHASE MANAGED WORDPRESS HOSTING, HOW DO I GET STARTED?

Not sure how to create a blog or get started building your site using WordPress? Don’t worry!

Your hosting plan is seamlessly connected to the latest version of WordPress, so all you need to do is log in and you can start building a site directly from your control panel. Not sure how to log in? Check “How can I access my WordPress installation?” below.

And if you ever have questions, don’t hesitate to contact our award-winning 24×7 support team. Our in-house WordPress experts can guide you through creating, updating or even promoting your website or blog.

11

IF I HAVE A WORDPRESS SITE HOSTED SOMEWHERE ELSE, CAN I MOVE IT TO HOSTING DUTY?

Yes. You can migrate your site over to hosting duty Managed WordPress in just one click. Either move it to your domain name or put it on a temporary domain, then just do a quick review and you’re ready to publish.
12

Do I need to set up my database?

No. With Managed WordPress Hosting, we take care of everything so the process is as easy as possible for you. Once you’ve purchased your plan, you can immediately create your website or start blogging.

13

How does your version of WordPress differ from other installations?

It doesn’t. We start you out with the latest version of WordPress, the same one you’d download from WordPress.org. And anytime there’s an update, we install it for you automatically. You never have to hassle with installing another update or worry about running an outdated or compromised version of WordPress.

14

What is Managed WordPress Hosting?

Built on our state-of-the-art web hosting, Managed WordPress Hosting from Hosting Duty is the perfect solution for anyone who wants the power and simplicity of WordPress without the hassle of constant updates and technical adjustments.

More than just a simple install, WordPress is seamlessly integrated to your hosting so the moment you log in, you’re able to build, edit and manage your site. We’ve also modified our servers specifically for WordPress, giving you a level of speed and security you can’t get from a standard web hosting plan.

And of course, our award-winning support is available 24×7 to help with any questions you may have. In short, there’s no easier way to build and manage a fast, secure, reliable WordPress website or blog.

15

WHAT IS WORDPRESS?

WordPress® is a blog- and web-publishing platform that’s not only easy to use, but recognized the world over as a standard in website creation. With its focus on aesthetics, web standards and usability, WordPress is an open-source platform that lets you manage everything from a small personal blog to a large commercial site with hundreds of pages. Hundreds of thousands of sites trust their online presence to WordPress – and with Managed WordPress Hosting from Hosting Duty, you can too.

16

HOW DO I MIGRATE MY WEB HOSTING CONTENTS TO A VPS?

If you’re a current HostingDuty cPanel shared hosting customer, you can select one-click migration to VPS hosting to import your sites, then simply re-direct DNS (managed or fully managed plans only). We also provide a paid migration service. Otherwise, it’s up to you to migrate your data and applications onto the VPS and reconfigure the DNS.
17

WHO CAN USE VPS HOSTING?

Anybody with some technical skills, especially if you opt for managed VPS. Required admin skills include access, file transfer and configuration. We continue to develop more tools and features that will make it even easier to manage your server environment.
18

HOW DO I UPGRADE MY VPS?

You can upgrade your VPS at any time, directly from your control panel. Your entire system (OS, software, settings) is saved; you don’t need to make any changes. Once you select a plan, the upgrade happens automatically within minutes.

19

WHAT IS VPS HOSTING USED FOR?

A Virtual Private Server allows you to host sites (storefront, e-commerce, content, media) and software applications (primarily web: portal, extranet, collaborative solutions, wiki, CRM) with ease.

Unlike shared hosting, VPS hosting makes it possible to isolate multiple applications from one another within the same container. While this VPS container shares physical resources (infrastructure) with other containers, its resources are dedicated to you.

20

WHEN SHOULD I MOVE TO VPS HOSTING?

If you’re outgrowing your shared web hosting or simply want more control, a managed or fully managed Virtual Private Server (VPS) is the next logical choice for your hosting needs. It gives you more freedom with root access to Apache and PHP, plus you can install an SSL certificate, as well as any type of software – all without the responsibility of a dedicated server.

On a shared server, you rely on the performance of the platform provided. By choosing VPS, you get to select a configuration best suited for your applications, requirements and growth.

21

What if I need help?

Business Hosting customers get the same 24/7 premium-level support we offer all our customers. Call +91 702 030 1392 anytime day or night to talk to our award-winning customer care group.

22

What version of PHP and MySQL do I get with Business Hosting?

Business Hosting comes with PHP 7.1, 7.0, 5.6, 5.5 and MySQL 5.6, the latest versions. This is a key requirement for Magento, CMS-Drupal and OpenCart websites and anyone running multiple WordPress websites.

23

How do I activate my one-year SSL and Office 365?

Your one-year Office 365 and SSL certificate credit can be activated from your Hosting Duty account. If you need help migrating your existing email to office 365 or want to add more email IDs, call the Email Services team at +91 702 030 1392.

24

What if I outgrow my Business Hosting plan?

Upgrading to a more powerful plan is a one-click affair.

25

Which default email service comes with it?

Business Hosting comes with default cPanel email where you can create unlimited accounts for free. Or you can use the one-user Office 365 plan that’s included free for the first year.

26

How many websites/domains does Business Hosting support?

You can host an unlimited number of websites on Business Hosting.

27

I have shared web hosting. How hard is it to upgrade to Business Hosting?

If you already use Hosting Duty’s web hosting, you can upgrade to Business Hosting with a single click. Your files would be automatically migrated and you don’t need to uninstall and reinstall any files. If you have DNS set up with Hosting Duty, you won’t need to update your DNS manually.

28

What are the benefits of Business Hosting?

Simplicity: You get the same easy-to-use cPanel control panel you’re using with our shared hosting. You don’t need server administration skills to manage Business Hosting.

Dedicated Resources: The memory and disk space that come with your Business Hosting are dedicated so they’ll always be available for your use.

Complete Isolation: Because you have dedicated resources, your website will never be affected by other websites on your server.

29

What is Business Hosting?

If your website is growing, it’s only a matter of time before you’ll need more power than shared hosting can provide. Business Hosting delivers the same power and performance as a Virtual Private Server (VPS) without the pain of server administration. You get all the RAM, CPU and bandwidth you need without having to hire an IT pro to manage your server.

30

How do I migrate my web hosting contents to a VPS?

If you’re a current cPanel shared hosting customer, you can select one-click migration to VPS hosting to import your sites, then simply re-direct DNS (managed or fully managed plans only). We also provide a paid migration service. Otherwise, it’s up to you to migrate your data and applications onto the VPS and reconfigure the DNS.

31

Who can use VPS hosting?

Anybody with some technical skills, especially if you opt for managed VPS. Required admin skills include access, file transfer and configuration. We continue to develop more tools and features that will make it even easier to manage your server environment.

32

How do I upgrade my VPS?

You can upgrade your VPS at any time, directly from your control panel. Your entire system (OS, software, settings) is saved; you don’t need to make any changes. Once you select a plan, the upgrade happens automatically within minutes.

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What is VPS hosting used for?

A Virtual Private Server allows you to host sites (storefront, e-commerce, content, media) and software applications (primarily web: portal, extranet, collaborative solutions, wiki, CRM) with ease.

Unlike shared hosting, VPS hosting makes it possible to isolate multiple applications from one another within the same container. While this VPS container shares physical resources (infrastructure) with other containers, its resources are dedicated to you.

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When should I move to VPS hosting?

If you’re outgrowing your shared web hosting or simply want more control, a managed or fully managed Virtual Private Server (VPS) is the next logical choice for your hosting needs. It gives you more freedom with root access to Apache and PHP, plus you can install an SSL certificate, as well as any type of software – all without the responsibility of a dedicated server.

On a shared server, you rely on the performance of the platform provided. By choosing VPS, you get to select a configuration best suited for your applications, requirements and growth.

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How do you monitor your data centers and servers?

Our team is on-site and available 24/7/365 to ensure our servers – and your sites – are running at peak performance.

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What is RAID?

Redundant Array of Independent Disks (RAID) is a means for storing data on multiple hard disks, then linking the disks so that the operating system on your server views them as a single entity. We offer RAID-1 with our Windows dedicated server hosting.

This RAID method of data storage is known as mirroring. Data is written to at least two disks, which offers a high degree of data security, but incurs a slight performance decrease due to capturing data on two disks.

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Can I upgrade my VPS to dedicated server hosting?

We want you up and running as soon as possible. Our standard dedicated hosting server configurations can be set up in minutes. However, some server add-ons and custom configurations may require longer setup times.

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Can I upgrade my VPS hosting account to a dedicated server?

Yes. If you currently have a VPS hosting account with us, you can upgrade to our dedicated hosting at any time by ordering a new server. For fully managed customers, we will migrate your data from your current account to your new server. You can also upgrade either your VPS or your dedicated server with Premium DNS, which improves both your security and performance.

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Will I be able to manage my server through a web-based control panel?

Yes. Every dedicated server hosting plan comes with Web Host Manager (WHM), which gives you complete control over creating and customising your account, as well as managing all aspects of your server.

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How do you monitor your data centers and servers?

Our HostingDuty team is on-site and available 24/7/365 to ensure our servers – and your sites – are running at peak performance.

41

What is Raid ?

Redundant Array of Independent Disks (RAID) is a means for storing data on multiple hard disks, then linking the disks so that the operating system on your server views them as a single entity. We offer RAID-1 with our Windows dedicated server hosting.

This RAID method of data storage is known as mirroring. Data is written to at least two disks, which offers a high degree of data security, but incurs a slight performance decrease due to capturing data on two disks.

42

Can I upgrade my VPS to dedicated server hosting?

We want you up and running as soon as possible. Our standard dedicated hosting server configurations can be set up in minutes. However, some server add-ons and custom configurations may require longer setup times.

43

Can I upgrade my VPS hosting account to a dedicated server?

Yes. If you currently have a VPS hosting account with us, you can upgrade to our dedicated hosting at any time by ordering a new server. For fully managed customers, we will migrate your data from your current account to your new server. You can also upgrade either your VPS or your dedicated server with Premium DNS, which improves both your security and performance.

44

Will I be able to manage my server through a web-based control panel?

Yes. Every dedicated server hosting plan comes with Web Host Manager (WHM), which gives you complete control over creating and customizing your account, as well as managing all aspects of your server.

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How do I purchase a Dedicated Hosting ?

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PURCHASED A HOSTING, NOW WHAT DO I DO?

You’ve registered a domain. Here are 4 ways to use it

    1. Use your domain for a custom email address.
    2. Create a website that’s attached to your domain.
    3. Get an online store that’s attached to your domain.
    4. Sell your domain name.
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HOW DO I TRANSFER WEB PAGES TO SERVER?

If you’ve built your website in a HTML editor, like Dreamweaver or Microsoft Expression Studio, you have to upload your website files via FTP (File Transfer Protocol). We have a built-in FTP File Manager that you can access in our Hosting Control Center.

However, if your files are larger than 20 MB, we recommend using the tool FileZilla, which works with Windows®, Mac®, and Linux® operating systems, or other third-party FTP clients.

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What is a Dedicated IP?

A dedicated IP (Internet Protocol) is a unique Internet address dedicated exclusively to a single hosting account. This is in contrast to the normal configuration of several hosting accounts residing on a single server and sharing its IP address.